24 Sep
|
Myoho Alliance
|
Greater Noida
24 Sep
Myoho Alliance
Greater Noida
About the Brand:
Hair Candy is a premium luxury salon brand delivering bespoke hair and beauty services. We are looking for an energetic, polished, and customer-focused Front Desk Receptionist to join our team at Jaypee Greens, Greater Noida.
Roles and Responsibilities:
- First Point of Contact: Welcome clients warmly upon arrival, manage the check-in and check-out process, and maintain an immaculate front desk environment.
- Tele-calling &
- Customer Engagement:
Attend incoming phone calls, respond promptly to WhatsApp and social media inquiries, answer service queries, and build positive relationships with clients.
- Scheduling &
- Roster Management:
Handle real-time booking, cancellation, and rescheduling of appointments; coordinate smoothly with senior stylists and salon staff to eliminate wait times.
- Billing &
- Cash Counter:
Process payments (UPI, Credit/Debit cards, Cash), generate digital invoices, manage POS systems, and prepare daily closing cash reconciliations.
- Upselling &
- Retail Guidance:
Proactively inform clients about ongoing service packages, seasonal promotions, and salon retail products.
- Feedback Management:
Gather client feedback and address minor complaints promptly to ensure a 5-star salon experience.
Candidate Profile &
- Qualifications
- Education: Minimum 10+2 / Higher Secondary completed
- Graduate or Diploma in Hospitality/Front Office preferred.
- Experience: 1 to 3 years in front desk, guest service, or receptionist roles. Prior experience in a salon, spa, luxury clinic, or 4/5-star hospitality setting will be given strong preference.
- Languages: Excellent verbal communication skills in both English and Hindi.
- Appearance &
- Demeanor:
Well-groomed, polite, presentable, and capable of handling peak client walk-ins with composure.
- Technical Skills: Basic computer knowledge, familiarity with salon billing/CRM software Role & responsibilities
Work Schedule &
- Advantages
- Shift / Days: 6-day work week (Weekend shifts mandatory; 1 fixed weekday off).
- Incentives: Monthly service/retail sales incentives.
- Staff Perks: Exclusive employee discounts on premium salon services and products.
Perks and benefits
Sales incentives
📌 Receptionist (Greater Noida)
🏢 Myoho Alliance
📍 Greater Noida