- Welcome and assist patients, attendants, and visitors in a professional manner.
- Manage the hospital lobby/reception area efficiently.
- Handle incoming calls and redirect them to the appropriate departments.
- Provide accurate information and assistance regarding hospital services and facilities.
- Support patients and visitors with directions, appointments, and general queries.
- Coordinate with various departments to ensure smooth patient and visitor flow.
- Maintain necessary records and reception-related documentation.
- Handle queries and concerns courteously and escalate issues whenever required.
- Maintain a skilled and welcoming environment at the front desk.