We are looking for a smart,well-mannered and well-organised receptionist to be the first point of contact for our healthcare facility. The ideal candidate should have good communication skills (in both English as well as Gujarati), a professional personality and a patient-friendly approach. You will be responsible for managing the reception desk and ensuring a smooth experience for patients and their attendants.

Key Responsibilities Welcome and assist patients and attendants in a polite and professional manner. Handle incoming calls, enquiries and messages. Manage patient appointments and coordinate with doctors and clinical staff efficiently.

Register new patients and maintain accurate records. Maintain confidentiality of patient information. Manage reception desk, visitor entries and basic administrative activities. Coordinate patient appointments, follow-ups and consultations.

Guide patients and attendants regarding hospital procedures and facilities. Handle basic billing/payment coordination. Guide the patients/attendants regarding cashless (insurance)



procedures Preparation of necessary documents for insurance claims and maintaining e-mail correspondence with TPA Record and maintain purchase invoices and payment reconciliations Coordinate with nursing, doctors and other departments for smooth day to day operations Maintain a clean, organised and professional reception area Candidate Requirements Graduates ( Minimum B.Sc./B.Com/B.A./B.B.A/B.C.A ) Prior experience as a receptionist, front-desk executive or in a healthcare facility will be given priority consideration.

Excellent communication and interpersonal skills. Gujarati and English (good to excellent) communication required Excellent verbal and telephonic communication with attention to details Pleasant personality and professional appearance. Basic computer knowledge and ability to competently use MS Office,CRM and E-mail.

Valuable organisational and multitasking skills. Patient, polite and comfortable interacting with patients and families. Someone who is friendly, responsible, well-spoken and organised Ability to handle patients and their attendants with empathy and professionalism.

Duty Hours: 9–10 hours/day (10 AM to 8PM - Monday to Saturday)(No Night Shifts)

📌 Receptionist / Front Office Executive (Ahmedabad)
🏢 Perfect Medical And Optical Store
📍 Ahmedabad