We are looking for a professional, courteous, and customer-oriented Receptionist to manage the front desk and ensure a smooth client experience.
Key Responsibilities
- Greet and assist clients and visitors professionally.
- Handle incoming/outgoing calls, emails, and client inquiries.
- Schedule, confirm, and reschedule appointments and follow-ups.
- Coordinate with dietitians and other departments for client requirements.
- Maintain client records, appointment logs, and front-office documentation.
- Ensure confidentiality of client and company information.
- Maintain a clean, organized, and welcoming reception area.
- Handle multiple tasks efficiently while maintaining a professional attitude.
Required Skills
- Excellent communication and interpersonal skills.
- Pleasant personality and customer-service orientation.
- Good organizational and multitasking abilities.
- Basic computer knowledge and data-entry skills.
- Hands-on experience with front-office/CRM/appointment software is preferred; candidates willing to learn and adapt to new software will also be considered.
Qualification & Experience
- Graduate preferred; relevant diploma/certification may also be considered.
- 1–3 years of experience in reception, front office, customer service, clinic, wellness, or hospitality preferred.
- Freshers with solid communication and interpersonal skills may also apply.