Wave Online Infoway Pvt. Ltd. is looking for experienced RCM Customer Support Analysts with experience in Patient Calling to join our healthcare Revenue Cycle Management (RCM) team.

Key Responsibilities

- Handle patient calls and provide accurate information regarding billing and account-related queries.
- Follow up on outstanding patient accounts and resolve issues professionally.
- Communicate effectively with patients and internal teams.
- Maintain accurate documentation and update account information.
- Follow established US healthcare RCM processes and guidelines.
- Escalate complex issues to the appropriate team when required.

Candidate Profile

- 13 years of experience in Patient Calling / AR Calling / US Healthcare RCM.




- Good knowledge of US Healthcare / Medical Billing.
- Strong verbal communication and interpersonal skills.
- Good analytical and problem-solving abilities.
- Experience in AR Follow-up or Denial Management will be an added advantage.
- Willingness to work in the night shift.

Job Benefits

- Transportation provided
- Work from Office
- Night Shift
- Prospect to grow in the US Healthcare RCM domain

Interested candidates can share their resumes at: [email protected] [email protected]

Contact: (phone hidden) | (phone hidden)

📌 RCM Customer Support Analyst ( Patient Calling) (Coimbatore)
🏢 Wave Online Infoway
📍 Coimbatore