About Air India SATS Airport Services Private Limited :

AISATS, a leading gateway services provider in India, is a 50-50 joint venture between Air India Limited (a part of the TATA Group) and SATS Ltd., one of the world’s largest providers of air cargo handling services and Asia’s leading airline caterer. ‘AISATS’ is defined by its people – they are our greatest strength. Their commitment to seamless delivery and customer delight is what enables us to fulfil our brand promise of service excellence. This has been the hallmark of our business for more than a decade.

With deep domain knowledge of the aviation ecosystem, we offer end-to-end ground handling services such as passenger and baggage handling, ramp handling, aircraft interior cleaning, load control and flight operations, and cargo handling services for general, perishable, transshipment, express courier and special cargo.

Job Title: Ramp Trainer – Ground Handling

Job Location: Gurgaon, Haryana

Role Overview

Deliver and develop ramp operations training aligned to DGCA, BCAS, IATA AHM/IGOM and airline requirements.

Key Responsibilities:

- Deliver classroom,



simulator and OJT training for ramp operations.
- Conduct DG awareness sessions and remedial coaching.
- Develop and update training materials per regulatory and airline standards.
- Conduct assessments, skill checks and maintain training records.
- Ensure compliance with DGCA/BCAS and support audit CAPA closures.
- Align training schedules with Operations; support on-stand observations.

Qualifications & Experience:

- 3–5+ years ramp experience; trainer/assessor experience preferred.
- Knowledge of IATA AHM/IGOM, airport airside rules, DGCA CAR.
- Experience with multiple aircraft types and GSE.

Certifications:

- Airside Safety/ADP, DG Awareness, First Aid/Fire Safety, TTT (preferred).

Skills & Competencies:

- Robust safety mindset, facilitation skills, practical ramp expertise.
- Data-driven approach; accurate documentation; LMS proficiency.

KPIs:

- 98% training compliance; improved OTP & safety metrics; zero major NCs.

Work Pattern:

- Shift-based; travel for multi-station support

📌 Ramp Trainer – Ground Handling (Gurugram)
🏢 Air India SATS Airport Services Private Limited (AISATS)
📍 Gurugram