? About Helo.ai

Helo.ai by VivaConnect is an AI-first cloud communication platform (CPaaS), built on 25 years of enterprise communication expertise. We help businesses—from startups to large enterprises—personalise conversations for billions with AI across SMS, WhatsApp, RCS, Voicebots, Chatbots, and Email, all from a single platform.

● 25+ years of enterprise communication expertise

● Trusted by leading brands including Aditya Birla Capital, Bajaj Finance, and Kotak Mahindra

Bank

● Google and Meta Partner

? Why Build Your Career With Us

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Work on enterprise-grade communication platforms at scale

Lead quality engineering across modern web, API, database, and performance testing

Work with Playwright, REST Assured, JMeter, Jenkins, and CI/CD environments

Collaborate across Engineering and Product teams throughout the SDLC

Drive automation, continuous testing, and quality engineering practices

? Discover More About Helo.ai

● Website: Helo.ai

● LinkedIn: Helo.ai on LinkedIn

● Instagram: @sayheloai | @lifeathelo.ai? The Role You'll Play

As a Senior QA Engineer, you will own end-to-end QA activities across the SDLC/STLC, with strong expertise in both Manual and Automation Testing.

You will be responsible for defining test strategies, leading functional and automation testing, validating

APIs and databases, conducting performance testing, managing defects, monitoring release readiness, and driving QA standards and best practices across the team.

? What You'll Be Driving

? QA Strategy & Test Planning

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● Own end-to-end QA activities across SDLC/STLC

Define test strategy, test plans, scenarios, test cases, and test reports

Lead Functional, Integration, Regression, Smoke, Sanity, Exploratory, UAT, and E2E Testing

Monitor QA progress, risks, quality metrics, and release readiness

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● Develop and maintain UI automation using Playwright

Develop API automation using REST Assured

Perform API testing using Postman

Test REST APIs, Microservices, third-party integrations, and end-to-end workflows

Integrate automation with Jenkins and CI/CD pipelines

? Automation & API Testing

? Database & Performance Testing

● Perform MongoDB/NoSQL database validation and backend testing

● Perform Load, Stress, and Performance Testing using JMeter

● Ensure API validation and MongoDB data consistency

? Defect & Risk Management

● Manage defects, triage, RCA, retesting, and closure using JIRA

● Drive defect triage, RCA, and risk mitigation

● Ensure testing completion, release readiness, and minimize production defects? Quality Engineering & Team Leadership

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Improve Playwright and REST Assured automation coverage and stability

Mentor QA engineers and ensure QA standards and best practices

Plan QA activities and review deliverables

Promote Shift-Left Testing, Continuous Testing, Automation, and Quality Engineering

? Knowledge & Expertise We Value

Functional Capability

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Playwright

JavaScript / TypeScript

REST Assured

Postman

MongoDB

JMeter

Jenkins

CI/CD

Git

JIRA

REST API

Microservices

Manual Testing

Automation Testing

Agile

Professional Strengths

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Strong QA planning and test strategy capabilities

Strong defect triage, RCA, and risk management skills





Ability to monitor quality metrics and release readiness

Strong mentoring and QA leadership capabilities

Ability to drive Shift-Left Testing, Continuous Testing, Automation, and Quality Engineering? Platforms & Tools

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Playwright

JavaScript / TypeScript

REST Assured

Postman

MongoDB

JMeter

Jenkins

CI/CD

Git

JIRA

? Education & Experience

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8–10 years of experience in Quality Assurance / Software Testing

Bachelor's degree in Computer Science, IT, Engineering, or a related field

Strong hands-on experience in Manual and Automation Testing

Hands-on experience with Playwright, JavaScript/TypeScript, REST Assured, Postman,

MongoDB, and JMeter

Good to Have

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Cucumber / BDD

TestNG / JUnit

Security Testing

ISTQB Certification

? Indicators of Success

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Testing completed effectively with solid release readiness

Minimized production defects through effective QA practices

Improved Playwright and REST Assured automation coverage and stability

Reliable API validation and MongoDB data consistency

Successful execution of JMeter performance and load testing

Effective defect triage, RCA, retesting, and closure● Strong QA planning, team mentoring, and deliverable quality

● Increased adoption of Shift-Left Testing, Continuous Testing, Automation, and Quality

Engineering

? Performance & Growth The role follows defined KPIs and KRAs to ensure clarity in responsibilities, support performance tracking, and recognize contributions toward quality, automation, release readiness, team capability, and continuous improvement.

? Equal Opportunity Employer

At Helo.ai, we celebrate diversity and are committed to building an inclusive, collaborative environment for all.

📌 Quality Assurance Lead (Mumbai)
🏢 Helo.ai by VivaConnect
📍 Mumbai