8 BDC7B Summary: As a Program or Project Management Lead, a typical day involves overseeing the comprehensive delivery of programs or projects to ensure alignment with business objectives. This role requires defining the scope of projects clearly and continuously monitoring the progress of deliverables to maintain quality and timeliness. The position demands active communication with various stakeholders to manage their expectations, address any arising issues, and ensure successful outcomes.

The role is agile, involving coordination across different teams and adapting plans as necessary to meet evolving business needs and challenges. Roles &

Responsibilities

- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Provide solutions to problems for their immediate team and across multiple teams.
- Lead the planning and execution phases of projects to ensure milestones are met effectively.
- Facilitate clear communication channels among stakeholders to promote transparency and alignment.




- Monitor project risks and implement mitigation strategies to minimize impact on delivery.
- Support the development and mentoring of junior team members to enhance overall team capability. Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow.
- Strong capability in managing project scopes, timelines, and deliverables within complex environments.
- Experience in stakeholder communication and expectation management across diverse groups.
- Ability to identify and resolve issues promptly to maintain project momentum.
- Skilled in coordinating cross-functional teams to achieve cohesive project execution.
- Competence in risk assessment and mitigation planning to safeguard project objectives.

Additional Information

- The candidate should have minimum 7.5 years of experience in ServiceNow.
- This position is based at our Bengaluru office.
- A 15 years full time education is required., Project Code :

📌 Program, Project & Service Management - Program/Project Management Lead (Bengaluru)
🏢 Trigent Software
📍 Bengaluru