- 15 to 20 years of experience in handling team of minimum 70 members and has valuable experience and knowledge of Investment Banking Operations.
- Conceptualize, design and deliver high-quality solutions and insightful analysis on a variety of projects ranging in both complexity and scope.
- Knowledge of / prior experience with offshoring processes and methodologies highly preferred.
- Proven track record of managing complex Operations.
- Ability to meet client expectations with respect to SLAs, KPI and KRIs.
- Delivery of productivity gains and identify and implement process improvements.
- Possess strategic perspective, business acumen, action orientation and drive for results.
- Ability to present and lead client meetings with senior internal and external stakeholders.
- Ability to understand and analyze complex problems, methodically devise and present a solution, and apply sound judgment independently.
- Well-organized with ability to prioritize effectively and multi-task, while working independently. Track record of coping with pressured timelines and deliverables.
- Should be good with logical and quantitative abilities.
📌 Program Manager (Pune)
🏢 eClerx
📍 Pune
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