Job Title: Program Director Performance Marketing & Business Outcomes

Location: Mumbai Must be based in / willing to relocate to Mumbai

Experience: 15+ Years

Industry: Banking / Financial Services / Consulting / Technology / E-commerce

We are looking for a senior client-facing Program Delivery leader with strong experience in Performance Marketing, Consulting, and Business Outcomes.

The role will be responsible for owning a long-term strategic program, driving measurable marketing and business outcomes, managing senior client relationships, and leading large delivery teams.

Key Responsibilities

- Partner with business and client stakeholders to define and deliver measurable business outcomes.
- Own end-to-end program delivery with accountability for key delivery milestones, quality, timelines, and outcomes.
- Lead Performance Marketing programs focused on customer acquisition, product awareness, engagement, brand recall, cost optimization, ROI, and revenue growth.
- Demonstrate a strong track record of growing revenue from X to Y through marketing, product, or business initiatives.
- Manage senior client relationships and conduct frequent in-person meetings in Mumbai.
- Act as the key client-facing delivery leader across business, product, technology, and operations stakeholders.
- Drive program governance, stakeholder management, budgets, financials, risks, and delivery performance.
- Lead and manage large multidisciplinary teams of 50–100+ professionals.
- Work closely with Product Owners and business stakeholders to track program progress, priorities, issues, and outcomes.
- Drive continuous improvement through AI, Agentic AI, services, and domain expertise.




- Take ownership of a long-term 5-year client engagement/program and ensure sustained delivery excellence.
- Collaborate with sales and business teams to identify opportunities and support revenue growth.

Required Skills & Experience
- Strong experience in Consulting and Program Delivery, particularly in Performance Marketing.
- Proven experience delivering business outcomes, not just campaign execution.
- Demonstrated track record of revenue growth and measurable ROI.
- Strong client-facing experience with senior business stakeholders.
- Experience managing large teams of 50–100+ members.
- Strong understanding of marketing, customer engagement, product awareness, brand reputation, recall, cost, ROI, and revenue metrics.
- Strong financial, budget, governance, and stakeholder management skills.
- Experience working with enterprise clients and managing complex, long-term programs.
- Banking / Financial Services domain experience is mandatory.
- Willingness to be based in Mumbai and attend frequent in-person client meetings is mandatory.

Technology / Platform Exposure Hands-on or working experience with one or more of:
- Adobe
- Unica
- Salesforce
- AI / Generative AI
- Agentic AI

Preferred Background Candidates from Consulting, IT Services, Product, E-commerce, or Technology organizations with strong program delivery and client-facing experience will be considered.

Positive to Have

- Experience with Agentic AI and AI-led transformation
- P&L; ownership
- Experience in Banking and Financial Institutions
- Experience managing large-scale marketing transformation programs
- Strong commercial and business development exposure

📌 Program Director_Performance Marketing & Business Outcomes (Mumbai)
🏢 Anlage Infotech
📍 Mumbai