Band Level: B3

Location: Bangalore only – Customer office- Manyata Tech Park

Shift: 2PM to 11 PM

Job Summary The Product Owner owns delivery of digital storefront initiatives by defining, prioritizing, and validating work for the squad. Translates business needs into clear, actionable requirements while maintaining ownership of the team backlog and delivery outcomes. Collaborates with engineering, design, QA, and business stakeholders to ensure alignment and successful execution.

Brings strong ecommerce domain knowledge to guide decisions across composable storefront experiences built with React, Salesforce PWA Kit, Amplience CMS, and Salesforce Commerce Cloud. Scope of delivery and sphere of influence is within a single squad responsible for end-to-end delivery of emerging brand and regional sites.

Responsibilities

Communicates status in daily meetings. Fosters constructive, collaborative, and effective communication with others, both internally and externally. Actively participates in planning, refinement, and retrospective reviews. Explains and simplifies complex information to stakeholders and team members.

Owns and manages the team backlog. Prioritizes work based on business value, technical dependencies, and delivery goals. Ensures backlog is well-defined, groomed, and ready for sprint execution.

Works with stakeholders to gather business requirements and translate them into clear user stories with defined acceptance criteria. Ensures requirements are actionable, testable, and aligned with business objectives.

Drives alignment between business intent and technical implementation. Collaborates with engineering, design, and QA throughout the development lifecycle to clarify requirements and remove ambiguity.

Defines user journeys, workflows,



and functional requirements for ecommerce storefront features. Ensures traceability between requirements, implementation, and validation.

Leads sprint planning and backlog refinement. Ensures stories are properly scoped, prioritized, and aligned with delivery timelines.

Validates completed work against requirements and acceptance criteria. Participates in demos and release readiness activities to ensure quality and completeness of delivered features.

Applies ecommerce domain knowledge to guide prioritization and decision-making. Understands key storefront flows including product discovery, PDP, cart, checkout, and order lifecycle.

Identifies risks, dependencies, and gaps in requirements. Proactively works with teams to mitigate issues and maintain delivery momentum.

Creates and maintains documentation for features, workflows, and business logic. Helps standardize requirement-writing and backlog management practices across the team.

Identifies opportunities to improve delivery processes, requirement clarity, and cross-team communication.

Performs other duties as assigned.

Additional Requirements

- Bachelor's degree, applicable certification, or equivalent experience
- Typically requires 6+ years of professional experience
- Experience in a Product Owner, Business Analyst, or similar role
- Strong experience writing user stories and acceptance criteria
- Experience owning and managing a backlog in an agile environment




- Strong understanding of ecommerce storefronts and customer journeys
- Experience working with cross functional teams including engineering, design, and QA
- Familiarity with composable or headless architectures preferred
- Familiarity with React-based storefronts or modern web applications preferred
- Familiarity with CMS-driven content and workflows preferred
- Experience with backlog management tools (e.g., Jira)
- Strong analytical and problem-solving skills
- Excellent project and time management skills
- Ability to collaborate and influence without authority
- Robust written and oral communication skills
- Exposure to retail or ecommerce solutions preferred
- Travel: None
- Work Schedule: Standard Hours

Career Band: Professional

Jobs on this career band have a knowledge leadership focus and are responsible for driving delivery outcomes through prioritization, alignment, and decision-making. Requires strong domain expertise and the ability to guide teams toward successful execution.

Criteria & Management Requirements

- Problem Solving: Solves complex problems by defining clear requirements and aligning stakeholders on solutions.
- Decisions: Exercises judgment in prioritization and scope decisions with moderate autonomy.
- Knowledge: Strong knowledge of agile delivery practices and ecommerce workflows.
- Business Acumen: Deep understanding of ecommerce storefront experiences and how they drive business outcomes.
- Communication & Influence: Explains complex information and builds alignment across stakeholders and teams.
- Impact: Work performed directly impacts squad delivery and business outcomes.
- Leadership: No direct supervisory responsibilities. Acts as the primary driver of backlog and delivery alignment.

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