We're a team of end-user focused UX content designers and content strategists, and we're looking for a versatile, tech-savvy content designer to join us in shaping the future of work for millions of people around the world, no big deal.

Teams is chat-based workspace offering. It's all the people, content, tools, and conversations you need to get work done in one place—a hub for teamwork. Our content design work for Teams includes user interface text, first-run experiences, in-product contextual assistance and notifications, information architecture, user research, experimentation, help and support articles, and more.

Your focus

You'll help us with in-app product content for our smart meeting solutions that help workers conduct meetings more effectively in all stages of the meeting (before, during, and after). You'll also help us with in-app product content for our knowledge generation solutions, that help workers generate, achieve and reuse content. On a typical day in this role, you might:

- Work with an interaction designer to craft copy for a feature or flow
- Do a terminology exploration for a recent concept
- Develop copy treatments for a user research study or in-product experiment
- Bring your voice to a design critique of proposed features or scenarios
- Draft a new entry for our term list and review with the team
- Observe a customer study

You'll love this role if:

- You're passionate about words, design, and technology
- You know the names of a few parts of speech
- You love a variety of writing challenges—from teeny mobile spaces to coherent cross-product flows to friendly how-to articles
- You dig digging into metrics and customer feedback
- You thrive in creative, collaborative cultures, yet are disciplined, organized,



and able to independently manage the details of your work
- You're proactive about communicating priorities and trade-offs—and adjusting as you get feedback
- You're self-aware, growth-minded, and composed
- You understand the broader context of your work, and can always map your activities to both customer needs and business goals
- Most of all, you care about the people who are using technology and making their experiences better

Responsibilities

- Write and edit friendly, brilliantly clear UX copy—with brand flair
- Perform functional and editorial quality assurance on content as appropriate
- Understand and effectively use our content model, content types, style guide, and brand voice
- Use multiple sources of customer data to inform strategic content direction and improvements
- Identify opportunities for content additions, improvements, and reuse/repackage and effectively pitch those ideas to the team and stakeholders

Requirements

- 5+ years of experience writing end-user facing UX copy (applications, web, ecommerce, etc.)
- Proficient with Microsoft Office products
- Proficient with editing copy in design software like Figma
- Portfolio of writing and content samples
- North American English fluency
- BA/BS degree in English, Communications, Creative Writing, Journalism, or other literary/communication subjects

Additional qualifications

- Natural and inquisitive passion for modern technology
- Experience working with Design discipline (interactive, visual, research)
- Experience with digital content tools/CMS
- Experience working with customer research
- Agency copywriting experience
- Flexible, versatile writing across form factors, subject matter, and audiences
- Self-motivated collaboration and problem-solving skills

📌 Product Designer 3 (Bengaluru)
🏢 Trigent Software
📍 Bengaluru