Process Associate – Voice & Non-Voice (US) (Kolkata)

Process Associate – Voice & Non-Voice (US) (Kolkata)

24 Sep
|
Cybergys Technologies
|
Kolkata

24 Sep

Cybergys Technologies

Kolkata

WE’RE HIRING | Process Associate – Voice & Non-Voice (US)

Join Cybergys Technologies and be part of our customer support team!

Job Details

- Work Mode: Work from Office
- Location: Salt Lake Sector V, Kolkata
- Shift: US Night Shift – 6:30 PM to 2:30 AM
- Working Days: Monday to Friday

What You’ll Do

- Handle customer queries through voice and chat support, based on project requirements.
- Provide customer support — No Sales / No Upselling
- Coordinate with internal teams to resolve queries
- Maintain quality and professionalism in customer interactions
- Update customer records accurately

What We’re Looking For

- Good Communication & Written skils in English ( Mandatory )
- Basic knowledge of MS Excel
- Valuable typing speed




- Comfortable working night shifts

** Think you’re the right fit? We’d love to hear from you! Send your CV to:

Mail ID - [email protected]

Join us and grow with Cybergys Technologies!

Pay: ₹180,000.00 - ₹300,000.00 per year

Ability to commute/relocate

- Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):
- What was your last drawn salary?

Experience:
- Customer support: 1 year (Required)

Language:
- English (Required)

Work Location: In person

📌 Process Associate – Voice & Non-Voice (US) (Kolkata)
🏢 Cybergys Technologies
📍 Kolkata

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