We are looking for confident and energetic Process Associates who have strong outbound calling and cold-calling experience and are comfortable interacting with international customers.

Roles &

- Responsibilities

- Make outbound calls to Australian customers.
- Handle high-volume calling and connect with 500+ customers/leads as part of the daily calling process.
- Perform cold calling and effectively communicate campaign offerings.
- Generate quality leads and maintain professional communication with customers.
- Understand customer requirements and provide relevant information about the campaign.
- Maintain accurate calling records and follow the defined process.
- Work closely with the team to achieve individual lead-generation and incentive opportunities.

Eligibility &
- Experience

- Prior outbound/cold-calling experience is mandatory.
- Candidates with Australian process experience will be preferred.
- International outbound experience with strong cold-calling skills will also be considered.
- Excellent English communication and interpersonal skills.
- Candidates should be confident,



proactive and comfortable speaking with international customers.

Salary &
- Incentives

Salary: Up to ₹30,000/month, depending on experience and relevant Australian-process exposure.
- Australian-process experience: Up to ₹28,000+
- Strong international outbound/cold-calling experience: Up to ₹30,000, depending on relevant experience and interview performance.
- Uncapped incentives — no fixed target-based incentive ceiling.
- Incentives are linked to the leads generated, allowing high performers to earn more.

Benefits

- ?
- One-way cab facility
- ?
- Meal provided
- ?
- Uncapped incentives
- ?
- Growth opportunities & promotion opportunities
- ?
- Internal Job Posting (IJP) opportunities
- ?
- Supportive and professional work culture
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- Opportunities to work across multiple international campaigns

Working Days &
- Timings

5.5 Days Working

Monday–Friday: Full Day

Saturday: Half Day

Sunday: Fixed Off

Skills: cab,customer,communication,cold calling

📌 Process Associate – Australian Outbound Process (New Delhi)
🏢 The UrbanIndia
📍 New Delhi