- Process Associate to the CEO

Position Overview The Process Associate to the CEO plays a critical role in ensuring the smooth functioning of the CEO's office by providing high-level administrative, operational, and coordination support. This position requires exceptional organizational skills, confidentiality, professionalism, sound judgment, and the ability to represent the CEO with confidence and maturity.

Key Responsibilities:

- Act as the primary point of contact between the CEO and internal/external stakeholders.
- Screen and manage phone calls, emails, messages, and official communication.
- Prioritize and handle incoming requests with discretion and professionalism.
- Manage the CEO's calendar, appointments, meetings, and travel schedules
- Coordinate meetings, travel, and logistics.
- Prepare agendas, reports, presentations, executive correspondence, and Minutes of Meetings (MoMs).
- Maintain confidential records, files, and documentation.
- Follow up with internal and external stakeholders on action items and reports.
- Welcome and coordinate VIP guests and visitors.
- Represent the CEO in meetings or communications when delegated
- Prepare PowerPoint presentations and business documents.
- Coordinate personal scheduling and confidential administrative matters as assigned.
- Updating and maintaining Sales tracker Professional Conduct & Workplace Expectations The Process

Associate represents the CEO's office and is expected to:

- Demonstrate professionalism, maturity, and integrity.
- Communicate courteously with employees, clients, and visitors
- Maintain confidentiality at all times.
- Be punctual, proactive, and accountable. Professional Appearance The Process Associate serves as an extension of the CEO's office.



Accordingly, maintaining a consistently professional image and conduct is an essential aspect of the role.

The successful candidate is expected to:

•Demonstrate professionalism, maturity, and composure in every interaction.

•Be courteous, approachable, and respectful while communicating with employees, clients, vendors, and visitors.

•Maintain a positive attitude and solution-oriented mindset, even in high-pressure situations.

•Exhibit punctuality, reliability, and ownership of assigned responsibilities.

•Maintain strict confidentiality regarding business and personal information entrusted by the CEO.

The Process Associate is expected to:

Wear formal or business-professional attire.

- Maintain neat, well-groomed hair and an overall tidy appearance. • Present themselves in a fresh, confident, and professional manner.
- Maintain good personal hygiene.
- Ensure overall grooming reflects the professional standards of the organization.

Key Skills & Competencies

- Proven Process Associate experience (2–4 years preferred).
- Excellent organizational, communication, and time management skills.
- High level of confidentiality and discretion.
- Strong Microsoft Office and Google Workspace proficiency.
- Tech-savvy with excellent presentation and documentation skills.

Qualification

- MBA / Post Graduate / Qualified Qualification. Preferred Industry
- Banking, Financial Services, Insurance, FinTech. Benefits
- Health Insurance
- Accidental Insurance
- EPF

What Success Looks Like A successful Process Associate is trusted by leadership, respected by colleagues, and represents the CEO and the organization with professionalism, reliability, confidentiality, and excellent execution.

📌 Process Associate (Bhubaneswar)
🏢 hitch
📍 Bhubaneswar