24 Sep
|
Themesoft
|
Bangalore Metropolitan Area
24 Sep
Themesoft
Bangalore Metropolitan Area
Role : PostgreSQL Database Administration.
Location: Bangalore
Employment Type: 6-month Contract
Skills: PostgreSQL-Database Administration (DBMS)-IT IS_AMS_Oracle Database Administration Experience Required: 4-6
:
Desired Competencies (Technical/Behavioral Competency) Must-Have Key Responsibilities:
- Basic understanding about database technology and having experience of granting access related to DB servers
- Continuously monitor infrastructure,application and batch processing alerts using Dynatrace, SolarWinds and Control-Mand ensure timely acknowledgment of all events.
- Perform first-level incident triage, impact assessment and categorization based on severity, business impact and service criticality.
- Execute documented SOPs, runbooks and recovery procedures to restore services wherever standard operational actions are approved.
- Analyze alerts, logs, dashboards and monitoring trends to identify probable causes and provide meaningful information during escalations.
- Create, update and manage incident tickets while ensuring SLA compliance and accurate documentation of troubleshooting activities.
- Coordinate with L2/L3,
application, infrastructure and business teams for resolution of high-priority incidents and service disruptions.
- Monitor Control-M jobs, identify job failures, perform defined recovery actions and escalate unresolved batch issues.
- Participate in major incident bridges, provide status updates and communicate outage information through established processes.
- Prepare shift handover reports, operational summaries and recurring issue trends to support continuous service improvement.
- Maintain operational documentation and contribute to knowledge management repositories.
Desired Experience:
- 2-5 years in application/infrastructure monitoring support, especially who have experience working in NOC team
- Experience in Windows Server, AD, DNS/DHCP; Dynatrace; SolarWinds; Control-M; ServiceNow
Soft Skills:
- Solid analytical and troubleshootingskills
- Good communication and stakeholder coordination
- Ability to work in 24/7 shifts and handle production environments
📌 PostgreSQL Database Administration. (Bangalore Metropolitan Area)
🏢 Themesoft
📍 Bangalore Metropolitan Area