Simphony POS Support Consultant who analyzes customer needs, configures the solution, and installs it at the customer site. Ensure the solution meets specifications and functions per customer specific operational workflow for multiple concepts, users, and service models. Resolve any gaps in functionality. Answer operational and application questions and consult the customer in a manner to transfer ownership of the system to the customer. After "go-live", provide technical support to the customer
Responsibilities
- Simphony POS Support Consultant who analyzes customer needs, configures the solution, and installs it at the customer site.
- Ensure the solution meets specifications and functions per customer specific operational workflow for multiple concepts, users, and service models.
- Resolve any gaps in functionality.
- Answer operational and application questions and consult the customer in a manner to transfer ownership of the system to the customer.
- After "go-live", provide technical support to the customer
Requirements
- Working knowledge of POS operations and configuration
- Can work in 247 environment
- A solid team player who can work with team consultants and get trained on any knowledge Gap
- Able to guide team on F B operations and operational working of POS in a hotel
- Knowledge on Third party application Integration with POS
- Experienced in providing Technical Support on POS
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 POS operations Professional (Bengaluru)
🏢 ITC Infotech
📍 Bengaluru
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