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- WE’RE HIRING | POD MANAGER –
- CLIENT GROWTH

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- Location: Banjara Hills, Hyderabad

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- Work Mode: Work From Office

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Experience: 4–7 Years

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- CTC: Up to ₹10 LPA

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- Industry: Digital Marketing Agency

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- Reporting To: Founder / CEO

About The Role

Digital Mojo is looking for a highly ownership-driven Pod Manager to lead a pod of clients end-to-end.

This is not a traditional Account Manager role.

The Pod

Manager will act as the business head of the pod, owning client relationships, pod P&L;, growth strategy, team leadership, retention and escalations.

If something goes wrong in the pod, you own it. If something goes right, you drove it.

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- Key Responsibilities

- Own the revenue, profitability and commercial health of the pod
- Manage billing, scope utilization, team bandwidth and margins
- Identify and drive upsell & cross-sell opportunities
- Develop quarterly growth strategies for key clients
- Act as the strategic voice for clients and proactively identify growth opportunities
- Handle client escalations, conflicts and difficult commercial conversations
- Resolve delivery, quality and team issues independently before escalating to the CEO
- Lead Account Managers, Social Media Managers, Performance Marketers and SEO Specialists
- Ensure timely, high-quality delivery across accounts
- Review campaign performance and drive optimization
- Understand and work with metrics such as CPL, ROAS, CTR, lead quality and funnel performance
- Own client retention, renewals, scope expansions and pricing conversations
- Track client satisfaction and identify at-risk accounts early

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- What We’re Looking For





✅ 4–7 years of experience in a digital marketing agency

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Experience managing multiple client accounts and cross-functional teams

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- Robust understanding of agency P&L;, billing, scope management and margins

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- Strong knowledge of performance marketing, social media, SEO and content marketing

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Experience handling client escalations independently

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Experience building and presenting client growth strategies

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- Strong commercial and strategic thinking

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- Excellent English communication skills

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- Comfortable handling senior client-facing discussions

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- Proven team leadership and people-management experience

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- Ability to take ownership and solve problems without constant escalation

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- Ideal Candidate

We’re Looking For Someone Who

- Has managed a revenue-bearing portfolio of clients, not just a team
- Has handled commercial discussions around scope, pricing and renewals
- Thinks beyond campaign delivery and focuses on client business growth
- Can independently resolve difficult client situations
- Can confidently lead both internal teams and senior client strategy discussions

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- Key Performance Indicators

- Pod Revenue vs Target
- Pod Gross Margin &
- Profitability
- Client Retention Rate
- Upsell &
- Cross-sell Revenue
- Client Satisfaction
- On-Time Delivery
- Team Utilization &
- Bandwidth Efficiency
- Strategic Growth Plans Delivered

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- Career Path: Senior Pod Manager →
- Group Account Manager →
- Delivery Head →
- Business Head

? Location: Banjara Hills, Hyderabad

? Work From Office

Skills: pod,digital marketing,digital

📌 POD MANAGER – CLIENT GROWTH (Hyderabad)
🏢 Neuraleap Group
📍 Hyderabad