? WE’RE HIRING | POD MANAGER – CLIENT GROWTH

? Location: Banjara Hills, Hyderabad

? Work Mode: Work From Office

? Experience: 4–7 Years

? CTC: Up to ₹10 LPA

?️ Industry: Digital Marketing Agency

? Reporting To: Founder / CEO

About the Role

Digital Mojo is looking for a highly ownership-driven Pod Manager to lead a pod of clients end-to-end.

This is not a traditional Account Manager role. The Pod Manager will act as the business head of the pod, owning client relationships, pod P&L;, growth strategy, team leadership, retention and escalations.

If something goes wrong in the pod, you own it. If something goes right, you drove it.

? Key Responsibilities

- Own the revenue, profitability and commercial health of the pod
- Manage billing, scope utilization, team bandwidth and margins
- Identify and drive upsell & cross-sell opportunities
- Develop quarterly growth strategies for key clients
- Act as the strategic voice for clients and proactively identify growth opportunities
- Handle client escalations, conflicts and difficult commercial conversations
- Resolve delivery, quality and team issues independently before escalating to the CEO
- Lead Account Managers, Social Media Managers, Performance Marketers and SEO Specialists
- Ensure timely, high-quality delivery across accounts
- Review campaign performance and drive optimization
- Understand and work with metrics such as CPL, ROAS, CTR, lead quality and funnel performance
- Own client retention, renewals, scope expansions and pricing conversations
- Track client satisfaction and identify at-risk accounts early





? What We’re Looking For

✅ 4–7 years of experience in a digital marketing agency

✅ Experience managing multiple client accounts and cross-functional teams

✅ Strong understanding of agency P&L;, billing, scope management and margins

✅ Robust knowledge of performance marketing, social media, SEO and content marketing

✅ Experience handling client escalations independently

✅ Experience building and presenting client growth strategies

✅ Strong commercial and strategic thinking

✅ Excellent English communication skills

✅ Comfortable handling senior client-facing discussions

✅ Proven team leadership and people-management experience

✅ Ability to take ownership and solve problems without constant escalation

⭐ Ideal Candidate

We’re looking for someone who:

- Has managed a revenue-bearing portfolio of clients, not just a team
- Has handled commercial discussions around scope, pricing and renewals
- Thinks beyond campaign delivery and focuses on client business growth
- Can independently resolve difficult client situations
- Can confidently lead both internal teams and senior client strategy discussions

? Key Performance Indicators

- Pod Revenue vs Target
- Pod Gross Margin & Profitability
- Client Retention Rate
- Upsell & Cross-sell Revenue
- Client Satisfaction
- On-Time Delivery
- Team Utilization & Bandwidth Efficiency
- Strategic Growth Plans Delivered

? Career Path: Senior Pod Manager → Group Account Manager → Delivery Head → Business Head

? Location: Banjara Hills, Hyderabad

? Work From Office

📌 POD MANAGER – CLIENT GROWTH (Hyderabad)
🏢 Neuraleap Technologies Group
📍 Hyderabad