24 Sep
|
Planview
|
Bengaluru
24 Sep
Planview
Bengaluru
Overview
Planview has one mission: to close the gap between strategic intent and business outcome, providing the intelligence organizations need to act decisively.
As the global leader in Strategic Portfolio Management, Planview helps organizations of all sizes achieve their business goals, faster and smarter. Our comprehensive platform bring initiatives, investments, and resources into a continuous, connected model of the business: the actionable understanding leaders need to move decisively, keep teams and AI in lockstep, and know how their initiatives are performing.—now powered by Planview Anvi, our next-generation enterprise AI that delivers expert guidance, intelligent recommendations, and actionable insights, turning complex data into decisive action from strategy through execution.
Recognized as a Leader in the 2026 Gartner Magic Quadrant for Strategic Portfolio Management for the fifth consecutive year, we proudly serve more than 3,000 customers globally, including 45% of the Fortune 100—and more than 3 million users worldwide.
Why Join Planview?
At Planview, our people’s connections drive our innovation and success. Our global team of 1,500+ employees work remotely and across offices in Austin, Vancouver, Hod HaSharon, Bangalore, Sydney, and Stockholm. We've built a world-class, connected culture rooted in shared values that empowers our teams to thrive and succeed from anywhere. When you join Planview, you're not just joining a company, you're joining a movement to transform how the world works.
Discover more about our portfolio at planview.com, and connect with us on LinkedIn,
Instagram, and X.
Responsibilities
- Support Planview SaaS applications: monitoring, delivery coordination, and reporting.
- Provide functional and technical support and troubleshooting for complex client issues and incidents, working trouble tickets, SQL jobs, and application-level diagnostics (including IIS).
- Develop and maintain documentation for client systems, configurations, and procedures.
- Act as a subject matter expert on Planview's managed services offerings and capabilities.
- Collaborate with internal teams to develop and deliver client training programs and Planview functionality walkthroughs.
- Participate in client meetings and discussions to understand their business needs, challenges, and priorities.
- Assist in developing service improvement plans and initiatives for client accounts.
- Conduct regular health checks and performance assessments of client environments, including portfolio setup, configuration, and administration.
- Manage user access, security roles, and governance within client portfolios.
- Build reporting and dashboards (e.g., Power BI) to give clients visibility into portfolio health, risk, and performance.
- Maintain positive,
trusted relationships with customers through proactive communication and reliable service delivery.
Qualifications
- 2+ years of experience in managed services, technical support, or SaaS application administration.
- Intermediate SQL skills (Oracle SQL or Microsoft SQL) and comfort troubleshooting web/application-tier issues (e.g., IIS).
- Working knowledge of project/agile/lean portfolio management concepts and tools (Planview, Clarity, CA PPM, JIRA, or similar).
- Experience with reporting and dashboarding tools, Power BI preferred.
- Basic understanding of budgeting, forecasting, and financial analysis as they relate to portfolio management.
- Strong verbal and written communication skills; able to work independently as a subject matter expert for clients.
- Bachelor's degree or foreign equivalent, or demonstrated equivalent experience.
- Willingness to work shifts aligned to supported customer time zones (e.g., US or European hours).
Great Benefits and Fun Perks :
- We offer highly competitive benefits packages for every lifestyle.
- No one likes working in a box, right? That’s why in our office locations we have open work environments with optional standing desks, soft drinks, gourmet coffee machines and fresh fruit to get your day going! Oh, and a patio balcony with BBQ’s for those days when the weather is behaving.
- We believe in regular fun office events and monthly happy hours!
- We offer versatile work hours and we are family friendly.
Planview is an Equal Opportunity Employer
📌 Planview PPM Consultant/Admin(Managed Services Consultant II) (Bengaluru)
🏢 Planview
📍 Bengaluru