The Pharmacy Services Coordinator works with the clinical pharmacy team to coordinate activities and promote operational efficiencies. The primary responsibility is to support the clinical pharmacy team related to formulary management and quality programs.

KEY RESPONSIBILITIES:

- Ensure timely and accurate submission of formulary files and documents that support submission to internal stakeholders or the PBM.
- Responsible to maintain up to date key pharmacy documents such as formulary file guides and process documents for record retention.
- Review data, resolves issues and coordinates tasks associated with formulary management and utilization management.
- Oversee Formulary Management project plans.
- Maintain up to date desk procedures.
- Maintain and ensure accuracy of formulary lists and information in the online formulary tool.
- Prepare materials used for internal and external formulary communication including reports, spreadsheets, PowerPoint slides.
- Prepare documents and provide administrative support for the Pharmaceutical and Therapeutics Committee (P&T;) meetings.
- Execute post-P&T; activities including data entry in the Pharmacy Policy System (PPS).
- Coordinate collaboration with internal stakeholders to provide clinical pharmacy support.
- Identify & communicate opportunities for process improvements by analyzing current policies, procedures, and processes.
- Troubleshooting & problem resolution support for issues related to internal & external audits and engaging subject matter experts, as needed.
- Performs other duties and special projects as assigned.

Education & Experience





- Bachelor’s degree in Business, Healthcare Administration, related field or equivalent work experience
- Minimum 3 years of relevant experience preferably in healthcare, managed care, or pharmacy benefit management

Knowledge & Skills

- Solid written and oral communication skills
- Strong organizational and problem-solving skills
- Attention to detail
- Able to update and QA large data sets
- Must be able to work independently in a collaborative environment, be self-directed and possess excellent organizational and time management skills
- Proficient in use of Microsoft, Excel, Word, PowerPoint, and Outlook
- Proficiency with Visio preferred
- Ability to multi-task
- Certified Pharmacy Technician preferred
- Health plan or PBM experience preferred

Independence has implemented a “Hybrid” model which consists of Associates working in the office 3 days a week (Tuesday, Wednesday & Thursday) and remotely 2 days a week (Monday & Friday). This role is designated as a role that fits into the “Hybrid” model. While associates may work remotely on our designated remote days, the work must be performed in the Tri-State Area of Delaware, New Jersey or Pennsylvania

Location: Center City Philadelphia

IBX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their age, race, color, religion, sex, national origin, sexual orientation, protected veteran status, or disability.

Must have an Android or iOS device which is compatible with the free Microsoft Authenticator app.

📌 Pharmacy Services Coordinator (Hybrid PA, NJ, DE) (Mandamarri)
🏢 Independence Blue Cross
📍 Mandamarri