Key Responsibilities

- Daily Service Planning
- Prepare and finalize the next-day pest control service schedule.
- Allocate technicians based on location, skill, workload, and service priority.
- Ensure all scheduled services are completed on time.
- Avoid technician time clashes and unnecessary task allocation.
- Technician Coordination
- Coordinate with pest control technicians throughout the day.
- Monitor technician attendance, movement, service completion, and productivity.
- Ensure technicians have the required chemicals, equipment, PPE, and service materials.
- Support technicians in resolving site-related operational issues.
- Client Coordination
- Coordinate with clients regarding service schedules, postponements, complaints, and special requirements.
- Confirm upcoming services with clients wherever required.
- Ensure customer feedback and complaints are properly recorded and followed up.
- MIS & Documentation
- Maintain daily service MIS and operational reports.
- Update CRM/field application with service status and technician activities.
- Prepare daily completed-service reports and pending-service reports.
- Submit the next-day service plan and required MIS within the company's prescribed timelines.




- Maintain records of chemical usage, glue traps, complaints, re-services, and postponed services.
- Service Quality Control
- Monitor whether technicians are following approved pest control SOPs.
- Verify proper chemical application, equipment usage, PPE compliance, and documentation.
- Track repeat complaints and coordinate corrective action.
- Conduct regular service audits and identify areas for improvement.
- Inventory & Equipment
- Monitor pest control chemicals, tools, machines, PPE, and consumables.
- Coordinate replenishment before stock shortages occur.
- Maintain proper records of chemical and equipment usage.
- Operations Performance
- Monitor technician productivity and daily service completion.
- Track pending, postponed, cancelled, and re-service jobs.
- Coordinate with Business Development/Business Admin for new service requirements.

Ensure smooth coordination between Sales, Business Admin, Operations, Technicians, and Accounts.

Pay: ₹25,000.00 - ₹28,000.00 per month

Perks

- Cell phone reimbursement

Work Location: In person

📌 pest control supervisor (Bengaluru)
🏢 ACUITY GROUPS
📍 Bengaluru