Training Facilitation

- Deliver structured training programs on UK pensions domain topics, processes, and systems for recent joiners as well as existing employees.

- Facilitate engaging virtual and/or classroom sessions covering pensions operations (joiners, leavers, retirements, transfers, etc.) with clarity and impact.

- Conduct assessments and feedback sessions using practical examples and cases to evaluate learner readiness.

- Stay updated on UK pension regulations and changes to ensure the training curriculum remains relevant and updated.

Training Administration &

- Management

- Manage the logistics for own training sessions including session scheduling, attendance tracking, learner assessments, and certification journey management.

- Collaborate with Business leaders and SMEs to enhance training materials based on business priorities.

- Report training delivery status, learner progress, assessment scores, and key observations to the relevant stakeholders; flag any risks or support needed proactively.

- Collect feedback and share suggestions for improvement with the team.

- Maintain training material, documentation, FAQs, and session-wise trackers.

Content Development &

- SME Support

- Provide subject matter expertise (SME) to instructional designers and learning content developers for the creation of high-quality eLearning modules and other digital assets for the Pensions domain learning.

- Review the learning content to ensure technical accuracy, relevance, completeness, and alignment with latest UK pensions regulations.

- Offer insights and updates to support the continuous improvement of the learning material.

Must-have Training Skills To be successful in this role, the following facilitation competencies are essential:





- Clarity of Communication: Ability to explain technical and regulatory concepts in simple, understandable language.

- Voice Modulation &
- Pacing

: Effective verbal delivery with variation in tone, pitch, and pace to maintain interest.

- Command over English Language: Clear articulation, correct grammar usage, and professional vocabulary to ensure credibility and learner comprehension across UK-based processes.

- Learner Engagement: Use of questioning techniques, examples, scenarios, and digital tools to keep sessions interactive.

- Confidence &

- Preparation

: Thorough command over session content, with readiness to address learner questions independently.

- Responsiveness &

- Patience

: Addressing queries professionally while encouraging participation across knowledge levels.

- Understanding of Adult learning principles and models like Blooms Taxonomy

- Continuous Improvement Mindset: Demonstrates a continuous improvement mindset, seeking better ways to enhance learning and delivery.

Required Skills and Experience

Must-Have

- 10 years of hands-on experience in UK pensions administration or a closely related process.

- Comfort with virtual platforms (Teams/Zoom) and basic presentation tools (PPT, whiteboard tools).

- Solid organizational skills for managing batch-wise logistics, learner data, and follow-ups.

- High accountability for independent training delivery after initial support phase.

- Pensions Administration domain experience is a must.

Good-to-Have

- Exposure to CPC or APE content or certification (preferred but not mandatory).

- Experience coordinating or contributing to training content development.

- Familiarity with LMS tools or digital learning platforms.

📌 Pension Trainer (Gurugram)
🏢 Aptia Group India
📍 Gurugram