Who Should NOT Apply?This is NOT an HR Generalist, HR Operations, or Recruitment role.

We are specifically looking for candidates with hands-on experience in payroll outsourcing client onboarding and implementation.

Please do not apply if your experience is primarily in:

- Recruitment / Talent Acquisition
- HR Generalist or HRBP roles
- HR Operations / Employee Engagement
- HR Administration
- Only internal payroll processing without client onboarding or implementation exposure

Company: https://kredily.in/

Role: Payroll Outsourcing Manager – New Client Onboarding

Experience: 2–5 Years Onsite/Field Sales

Location: Bangalore, HSR Layout

Employment Type: Full-Time

Department: Payroll Outsourcing / Client Implementation

We're Hiring! ? | Payroll Outsourcing Manager – New Client Onboarding

Role OverviewAs a Payroll Outsourcing Manager, you will own the end-to-end onboarding journey of new payroll outsourcing clients, ensuring a smooth transition from sales closure to successful payroll implementation.

You will coordinate with clients, internal payroll specialists, product teams, and other stakeholders to ensure accurate data migration, timely setup, process alignment, and client readiness.

Key Responsibilities1. New Client Onboarding & Implementation

- Own the complete onboarding lifecycle for newly acquired payroll outsourcing clients.
- Understand client requirements, payroll structures, and business processes.
- Create onboarding plans, timelines, and implementation checklists.
- Coordinate with clients to collect required payroll data and documentation.
- Ensure timely completion of onboarding milestones.

2. Client Coordination & Project Management
- Act as the primary point of contact for clients during the onboarding process.
- Conduct onboarding calls, requirement discussions,



and implementation reviews.
- Track project progress, identify bottlenecks, and ensure timely resolution.
- Manage multiple client onboarding projects simultaneously.
- Maintain clear communication with internal and external stakeholders.

3. Payroll Process Setup & Data Validation
- Coordinate payroll data configuration and implementation with internal payroll teams.
- Ensure client payroll structures, salary components, attendance inputs, and relevant configurations are accurately captured.
- Coordinate data validation, testing, and parallel payroll runs wherever applicable.
- Identify discrepancies and ensure timely correction before go-live.

4. Go-Live & Handover
- Ensure clients are fully prepared for their first payroll cycle.
- Coordinate UAT, final checks, and implementation sign-off.
- Ensure smooth handover of onboarded clients to the ongoing payroll servicing team.
- Maintain proper documentation of client requirements, processes, and configurations.

5. Process Improvement
- Identify recurring onboarding challenges and recommend process improvements.
- Build and maintain onboarding SOPs, trackers, and documentation.
- Work closely with internal teams to improve implementation efficiency and client experience.

- What We Are Looking For

- 2–5 years of experience in Payroll Outsourcing Implementation, Payroll Software Implementation, Client Onboarding, or B2B SaaS Implementation.




- Experience managing multiple client onboarding projects or implementation workflows.
- Strong understanding of payroll processes, payroll data, and salary structures.
- Excellent client communication and stakeholder management skills.
- Strong project management, coordination, and problem-solving abilities.
- Comfortable working with Excel/Google Sheets and payroll software.
- Ability to manage deadlines and deliver structured onboarding experiences.

- Preferred BackgroundsCandidates from the following backgrounds are encouraged to apply:

- Payroll Outsourcing Implementation
- Payroll Software Implementation
- HR Tech / SaaS Client Onboarding
- Payroll Service Delivery with client implementation responsibilities
- B2B SaaS Project Management
- Enterprise Software Implementation

- Who Should NOT Apply?This is NOT an HR Generalist, HR Operations, or Recruitment role. We are specifically looking for candidates with hands-on experience in payroll outsourcing client onboarding and implementation.

Please do not apply if your experience is primarily in:

- Recruitment / Talent Acquisition
- HR Generalist or HRBP roles
- HR Operations / Employee Engagement
- HR Administration
- Only internal payroll processing without client onboarding or implementation exposure

- Why Join Kredily?

- Work in the growing HR-tech and payroll outsourcing industry.
- Own impactful client implementation projects.
- Collaborate with cross-functional teams in a fast-paced SaaS environment.
- Opportunity to build expertise in payroll technology and client success.

- How to ApplyInterested candidates can share their updated CV with [email protected]. Subject: Application – Payroll Outsourcing Manager | Recent Client Onboarding

📌 Payroll Outsourcing Manager – New Client Onboarding (India)
🏢 Kredily
📍 India