Key Responsibilities : Guide patients and attendants through the hospital's digital services. Help patients understand how to use the app independently. Promote online appointment booking and other digital services.

Explain available cashback, offers, health packages, lab and pharmacy services . Follow up with patients when required to ensure successful app registration. Help elderly patients and first-time smartphone users understand the process.

Collect basic feedback from patients regarding their digital experience. Coordinate with hospital front-office, billing, pharmacy, lab, and other departments when required. We are looking for someone who is: Friendly, approachable, and good with people.

Confident and comfortable communicating with patients. Comfortable using smartphones and mobile applications . Patient,



helpful, and willing to assist people who may not be familiar with digital technology.

Good at explaining things clearly and patiently. Able to work in a hospital setting and interact with patients from different backgrounds. Languages Required: Telugu – Fluent Hindi – Fluent English – Basic Eligibility: 12th Pass / Any Graduate Freshers can apply 0–2 years of experience in customer service, healthcare, front office, sales, or patient support preferred Must be comfortable using smartphones and mobile applications Good interpersonal and communication skills

📌 Patient Digital Services Executive (Hyderabad)
🏢 JobTrade
📍 Hyderabad