Key Responsibilities

- Receive and verify takeaway and delivery orders.

- Coordinate with the kitchen to ensure orders are ready on time.

- Check food items against the order before packing.

- Pack food securely and hygienically, including cutlery, sauces, napkins, and condiments.

- Label parcels correctly with customer/order details.

- Coordinate with delivery drivers and delivery platforms for order pickup.

- Handle takeaway customer collections professionally.

- Update order status in the POS/order-management system.

- Check that bills, receipts, and payment details are correct.

- Report missing, incorrect, or damaged items to the supervisor immediately.

- Maintain cleanliness and hygiene of the packing and dispatch area.

- Follow restaurant food-safety and hygiene procedures.

Requirements

- Previous restaurant, takeaway,



delivery, or customer-service experience is preferred.

- Basic English communication skills.

- Basic computer/POS knowledge.

- Good attention to detail.

- Ability to work quickly during busy periods.

- Team-oriented and customer-friendly attitude.

Key Skills

- Order checking & packing

- POS/order-system handling

- Customer service

- Delivery coordination

- Food hygiene

- Time management

- Teamwork

- Attention to detail

Pay: ₹16,000.00 - ₹19,000.00 per month

Advantages

- Commuter assistance

- Food provided

- Health insurance

- Provident Fund

Work Location: In person

📌 PARCEL ASSISTANT IMPERIAL KITCHEN (Chalai)
🏢 Imperial kitchen
📍 Chalai