Role Descriptions: Must have1.Manage and support Palo Alto firewalls (PA Series / VM-Series| PAN-OS) in production environments2.Perform L2 troubleshooting for firewall| VPN| and network-related incidents3.Monitor firewall health| logs| and security alerts using tools (Panorama| SIEM| etc.)4.Handle service requests:a.Firewall rule creation| modification| and deletionb.NAT policy changesc.Object creation (IPs| URL filtering| services)5.Troubleshoot and resolve:a.Site-to-Site VPN issuesb.GlobalProtect VPN issuesc.Traffic flow/block issues6.Knowledge of: a.Security Zones| NAT| Policiesb.App-ID| User-ID| Content-ID7.Experience with Panorama (centralized management)8.Perform log analysis and threat identification9.Good understanding of: a.TCP/IP| routing| switching fundamentalsb.VPN technologies (IPSec| SSL VPN GlobalProtect)10.Implement security policies as per organization standards11.Work on change management activities (implementation & validation)12.Maintain proper documentation and audit compliance13.Collaborate with L3 teams| and other infrastructure teams14.Familiarity with ITIL processes (Incident| Change| Problem Management)15.Participate in on-call support / shift rotations16.Should be ready to work in 24X7 Shifts17.Ability to work on multiple concurrent tasks with conflicting priorities.Good-To-Have1.Good Knowledge & Hands on experience on Firewall| Routing & Switching2.ITIL Certification3.Technical Certifications such as Juniper| Palo Alto| Checkpoint etc.|

Essential Skills:



Must have1.Manage and support Palo Alto firewalls (PA Series / VM-Series| PAN-OS) in production environments2.Perform L2 troubleshooting for firewall| VPN| and network-related incidents3.Monitor firewall health| logs| and security alerts using tools (Panorama| SIEM| etc.)4.Handle service requests:a.Firewall rule creation| modification| and deletionb.NAT policy changesc.Object creation (IPs| URL filtering| services)5.Troubleshoot and resolve:a.Site-to-Site VPN issuesb.GlobalProtect VPN issuesc.Traffic flow/block issues6.Knowledge of: a.Security Zones| NAT| Policiesb.App-ID| User-ID| Content-ID7.Experience with Panorama (centralized management)8.Perform log analysis and threat identification9.Positive understanding of: a.TCP/IP| routing| switching fundamentalsb.VPN technologies (IPSec| SSL VPN GlobalProtect)10.Implement security policies as per organization standards11.Work on change management activities (implementation & validation)12.Maintain proper documentation and audit compliance13.Collaborate with L3 teams| and other infrastructure teams14.Familiarity with ITIL processes (Incident| Change| Problem Management)15.Participate in on-call support / shift rotations16.Should be ready to work in 24X7 Shifts17.Ability to work on multiple concurrent tasks with conflicting priorities.Good to have1.Good Knowledge & Hands on experience on Firewall| Routing & Switching2.ITIL Certification3.Technical Certifications such as Juniper| Palo Alto| Checkpoint etc.|

Desirable Skills

Keyword

Skills: Palo Alto

Experience Required: 6-8

📌 Palo Alto (Hyderabad)
🏢 TCS_India
📍 Hyderabad