About JFS Logistics

JFS Logistics is a freight forwarding company headquartered in Dubai, UAE, with our Sales & Strategy division operating out of Cochin, India. Our Overseas Sales function manages Agent-to-Agent business and international freight partnerships across Air and Sea freight. The role combines commercial sales leadership with coordination across overseas agents, pricing, operations and the Dubai Head Office to support sustainable international growth.

Role Summary

We are looking for an experienced sales and coordination leader to manage and grow the Overseas Sales function. This role combines strategic sales ownership, team leadership, overseas agent development and day-to-day business coordination. The Manager / Senior Manager will own sales performance, strengthen international partner relationships, develop new trade-lane opportunities and ensure enquiries are followed through efficiently from opportunity to confirmation.

Key Responsibilities

- Own the Overseas Sales strategy and deliver agreed revenue, GP, conversion and new-business objectives.
- Lead, coach and manage the Overseas Sales team — setting targets, conducting structured reviews, strengthening accountability and maintaining reporting discipline.
- Develop and expand the international agent network across priority countries and trade lanes through strategic business development and relationship management.
- Own and strengthen key overseas-agent relationships, driving reciprocal business, repeat volumes and long-term commercial partnerships.




- Provide management oversight of the enquiry-to-confirmation process and ensure appropriate ownership and follow-up across Sales, Pricing and Operations.
- Lead commercial discussions on freight rates, service terms and business opportunities while balancing competitiveness, service quality and profitability.
- Review sales pipeline, conversion, lost business, revenue and GP trends and provide management-level MIS, insights and corrective actions.
- Identify market, competitor and trade-lane opportunities across Air and Sea freight and translate them into actionable growth plans.
- Work closely with Dubai Head Office leadership on business priorities, strategic opportunities, major escalations and cross-border initiatives.
- Oversee coordination between Overseas Sales, Pricing, Operations, Documentation and overseas agents to ensure smooth execution of confirmed business.
- Review significant operational bottlenecks, service gaps, delays and escalations and ensure timely corrective action through the respective teams.
- Establish and monitor coordination processes, SLAs and escalation mechanisms, ensuring accountability without becoming involved in routine shipment-level follow-ups.
- Act as the senior escalation point for critical customer, agent, commercial or operational issues requiring management intervention.




- Review recurring operational and service issues and work with functional heads to drive process improvements and prevent repeat occurrences.
- Assess team capacity, capability and manpower requirements and recommend appropriate resources, training and structural improvements as the business grows.
- Represent JFS at senior level with international agents and strategic partners and strengthen the company's presence across priority markets.

Required Qualifications & Experience

- Bachelor's degree in Logistics, International Business, Sales, or a related field; MBA is an advantage.
- 8–12 years of experience in freight forwarding / international logistics, with significant experience in Overseas Sales, Agent Network or International Sales.
- Proven experience managing sales teams and taking ownership of revenue, GP, conversion and business-development targets.
- Strong working knowledge of Air and Sea freight forwarding, international agent networks and B2B logistics business models.
- Demonstrated experience in recent business acquisition, key-account / partner management and commercial negotiations.
- Experience working with international freight-forwarding networks such as WCA, JC Trans, PPL or similar is preferred.
- Strong understanding of pricing, service coordination, trade-lane dynamics and the enquiry-to-confirmation sales cycle.
- For Senior Manager level, demonstrated ability to independently drive function-level strategy, senior partner relationships and cross-functional business initiatives.

Work Location: In person

📌 Overseas- Manger (Kochi)
🏢 JFS Logistics
📍 Kochi