Company: MantraCare

Location: Paschim Vihar West, Recent Delhi

Qualification: Graduate / Postgraduate in Industrial/Organisational Psychology

Working Days: 6 Days working 9am-6pm

About MantraCare

MantraCare is a global digital healthcare and wellness platform offering AI-powered therapy, chronic disease management, and employee wellness solutions to individuals, employers, and insurers across 40+ countries. Our mission is to make healthcare accessible, affordable, and technology-driven.

Summary:

As an Organizational Psychologist you will ensure that clients gain maximum value from MantraCare’s wellness services. You’ll own the post-sales relationship, guide onboarding, drive engagement, and support retention and growth.

Key Responsibilities

· Lead smooth client onboarding and ensure strong initial engagement.

· Serve as the primary contact for assigned clients—responding to queries via email, phone, or chat.

· Monitor client engagement, identify areas for improvement, and promote service adoption.





· Collect client feedback and relay insights to product and operations teams.

· Proactively address churn risks and enhance customer satisfaction.

· Maintain accurate client data in CRM systems, tracking usage, renewals, and satisfaction.

· Conduct webinars, training sessions, and client success programs.

· Collaborate cross-functionally with Sales, Product, Support, and Provider Relations teams.

Ideal Candidate

· Excellent communication and relationship-building skills.

· Strong organizational and problem-solving abilities.

· Prior experience in customer success, account management, or client servicing preferred.

· Comfortable using CRMs and digital communication tools.

· Passion for health, wellness, or technology a plus.

? Apply: Send your resume to [email protected] or WhatsApp at +919718766991

Regards,

Rushali Khanal

HR Recruiter

📌 Organizational Psychologist (New Delhi)
🏢 MantraCare
📍 New Delhi