As a Senior Manager, you'll lead a team of problem solvers, helping to solve complex business issues from strategy to execution. The role will include deal support of managed services proposed engagements including data gathering, analyzing, effort and cost estimating plus contributing to proposal content and client-facing activities during the sales process.
- Collaborate effectively with others.
- Work with proposal response team to interpret customer defined or implied requirements against our solutions and delivery capabilities
- Engage with customer stakeholders and others to validate service requirements, consider solution options, and identify service integration requirements
- Work with global delivery teams, including offshore acceleration centers and third parties to confirm resource availability to meet solution requirements
- Identify all support costs and populate cost models accurately for full visibility of costs related to transitioning and delivering the service over the contract term
- Identify and mitigate solution risks
- Support sales activity in presenting our solution approach and methods to customer stakeholder groups (discovery sessions and orals)
- Develop and maintain solution estimation tools
- Gather standard content from multiple sources to provide input to RFI/RFP response documents
- Update/maintain repository of standard content response samples for future reference
Position Requirements
Required Skills
1.
Job Experience: Ideally, candidates will have led service transition or service delivery for 5+ years, and/or have 5+ years of developing managed services solutions for Managed Services engagements. Additionally, the candidate will have 10-15 years of overall technology consulting delivery and sales experience.
2. Technical Background: Experience and understanding of Managed Services support, able to define and evaluate solution options and variations to realize a well-rounded solution. Proficient in developing proposals for Application and Cloud/Infrastructure Managed Services solutions specific to Oracle Cloud
3. Education: Bachelors degree required
4. Personal Attributes: The candidate will be an experienced sales or delivery professional and demonstrate the following skills and capabilities:
- Numerical Analysis: Comfortable working with estimating, costing and working with pricing models. Demonstrates strong analytical skills, ability to analyze customer provided data
- Communication Skills: Demonstrates a structured and clear approach to written and oral communication. Able to communicate potentially complex solutions to less technical people and to clients.
- Team Player: Proven ability to work within a team, contributing to the success of the team while making a personal contribution.
- Deals with Ambiguity: Able to define solutions even when all the required information is not available. Documents reasonable assumptions as needed.
- Time Management: Works in an organized manner with an ability to balance multiple pursuits/projects. Able to complete tasks according to deadlines.
- Ability to Travel: Travel to client locations is not may be required