We're Hiring: Senior Operations Engineer – MES Location:

Bangalore, India Experience:

5+ Years Domain:

MES Operations | Digital Manufacturing Role:

Senior Operations Engineer – MES About the Role We are looking for an experienced

Senior Operations Engineer – MES to manage and support MES operations for core microservices within the Foundations Team. The ideal candidate should have strong experience in

MES production support, microservices, Kubernetes, monitoring, incident management, debugging, and troubleshooting , with the ability to handle high-priority production incidents in a global environment. Key Responsibilities Manage day-to-day

MES Operations and Production Support activities for core microservices. Proactively monitor, analyze, troubleshoot, and resolve production issues. Handle

High-Priority Incidents (HPI)

and provide on-call support when required. Perform problem investigation and Root Cause Analysis (RCA)

within defined SLAs. Configure and maintain monitoring dashboards and alerts using

Kibana and Grafana . Take end-to-end ownership and accountability for assigned operational issues. Ensure timely and clear communication regarding actions,



progress, and issue resolution. Collaborate effectively with global stakeholders and cross-functional teams. Key Skills Required

MES Operations / MES Production Support

Microservices Architecture

ELK Stack / Kibana

Grafana / APM Monitoring

Kubernetes / On-Prem Kubernetes

Rancher / Kubernetes Cluster Management

Docker / Mirantis

GitHub

MSSQL

API & Swagger

Kafka

SAP S/4HANA

ServiceNow / IT Ticketing Tools

JIRA & Confluence Strong debugging, troubleshooting and RCA skills Good to Have C programming knowledge PL/SQL query knowledge Experience in

Digital Manufacturing Robust understanding of MES environments and manufacturing applications Qualification Bachelor's/master's degree in computer science , IT, Engineering, or a related field. What We're Looking For Candidates with

5+ years of relevant experience in MES Operations/Production Support who have strong hands-on experience with

ELK, Grafana, Kubernetes, Microservices, Rancher, MSSQL, GitHub, incident management, and troubleshooting .

📌 OPS MES Engineer (Bengaluru)
🏢 ITC Infotech
📍 Bengaluru