We are looking for an experienced Operations Supervisor to manage daily operations, monitor team performance, and ensure smooth and efficient processes.

Key Responsibilities:

- Manage daily operations and allocate work to the team.

- Monitor productivity, quality, attendance, and targets.

- Handle escalations and resolve operational issues.

- Prepare daily/weekly MIS and performance reports.

- Train, guide, and support team members.

- Ensure compliance with SOPs and company policies.

- Identify process gaps and suggest improvements.

- Coordinate with internal teams for smooth operations.

Requirements:

- Education: Graduate in any discipline.

- Experience: 2+ years in operations/team handling; insurance, healthcare, BPO, or telecalling experience preferred.

- Skills: Good communication, team management, problem-solving, and reporting skills.

- Technology: Basic knowledge of MS Excel/Google Sheets and CRM tools.

- Setup: Laptop/desktop, quiet workspace, and high-speed internet for work from home.

Pay: ₹180,000.00 per year

Education

- Higher Secondary(12th Pass) (Required)

Location

- Jaipur, Rajasthan (Required)

Work Location: In person

📌 Operations Supervisor (Jaipur)
🏢 Q GROUP
📍 Jaipur