Immediate Joiners Preferred.!

Experience Required

8–12 Years of relevant experience in the Hospitality/Food & Beverage industry, with strong exposure to restaurant and bar operations.

Benefits

- Food & Accommodation Provided
- Attractive Salary Package
- Career Growth Opportunities

Job Summary We are seeking a dynamic and results-driven Operations Manager to oversee the overall operations of our restaurant business. The ideal candidate should possess strong leadership capabilities, sound knowledge of Food & Beverage operations, and proven expertise in driving profitability, operational excellence, guest satisfaction, and team performance.

Key ResponsibilitiesOperational Management

- Manage the day-to-day operations of the restaurant and ensure smooth functioning of all departments.
- Implement and maintain operational standards, SOPs, and service protocols.
- Monitor daily business performance and drive continuous operational improvements.
- Ensure efficient utilization of resources to maximize productivity and profitability.

Financial & P&L; Management
- Take ownership of the restaurant's Profit & Loss (P&L;) performance.
- Monitor revenue, costs, profitability, and key financial indicators.
- Develop and implement strategies to improve sales and operating margins.
- Control food cost, beverage cost, labor cost, and operational expenses.
- Prepare budgets, forecasts, and management reports.

Food & Beverage Operations
- Ensure the highest standards of food quality, beverage quality, hygiene, and guest service.
- Oversee inventory management and stock control to minimize wastage and losses.
- Manage bar operations, including liquor inventory control, licensing compliance, and beverage profitability.
- Coordinate with procurement teams to ensure timely availability of materials and supplies.

Team Leadership
- Lead, motivate, and develop restaurant teams to achieve operational and business objectives.




- Conduct performance evaluations and identify training and development needs.
- Ensure effective manpower planning and workforce management.
- Promote a culture of accountability, teamwork, and customer focus.

Guest Experience
- Ensure exceptional customer service and a superior dining experience.
- Address guest concerns and resolve escalations promptly and professionally.
- Monitor customer feedback and implement improvements to enhance guest satisfaction.

Compliance & Quality Assurance
- Ensure compliance with food safety regulations, health and hygiene standards, and statutory requirements.
- Conduct regular operational audits and implement corrective actions where necessary.
- Ensure adherence to company policies, procedures, and quality standards.

Business Growth & Performance
- Support marketing and promotional initiatives to drive revenue growth.
- Identify opportunities to improve operational efficiency and business performance.
- Analyze sales trends and operational data to support decision-making and business planning.

Required Qualifications
- Bachelor's Degree in Hotel Management, Hospitality Management, Business Administration, or a related field.
- Additional certifications in Hospitality or Food & Beverage Management will be an added advantage.

Required Skills & Competencies
- Strong knowledge of Restaurant and Food & Beverage Operations.
- Sound understanding of Profit & Loss (P&L;) management.
- Experience in bar operations and beverage management.
- Solid financial acumen, budgeting, and cost-control skills.
- Excellent leadership and team management abilities.
- Strong communication, interpersonal, and problem-solving skills.
- Knowledge of food safety, hygiene standards, and statutory compliance.
- Ability to drive operational excellence and customer satisfaction.

Pay: ₹45,000.00 - ₹80,000.00 per month

Benefits

- Food provided
- Provident Fund

Work Location: In person

📌 Operations Manager - Restaurants (Thrissur)
🏢 Bhavana Healthcare
📍 Thrissur