Zamana is a premium Indian bag brand, and we're scaling fast, with more production, current sales channels and our own manufacturing on the way. We're looking for an operator who can make everything behind the scenes run like clockwork.
What you'll own:
- Barcode-based inventory and airtight inventory accounting
- Production planning with factory partners, so bestsellers never go out of stock
- Order fulfilment, leading our Order Manager
- Quality control, leading our Quality Manager
- Logistics cost optimisation and courier partnerships
- WhatsApp automations and a premium customer experience
- Operations for new offline retail and store partnerships
- Clear SOPs, reporting and AI-driven workflows
You bring:
- 4–7 years in operations, 2+ at a D2C or e-commerce brand
- Strong hands-on Shopify experience (must)
- Barcode inventory management experience (must)
- Experience working with factories or vendors and managing a small team
- Real, everyday use of AI tools in your work
- A proactive, owner mindset: you fix problems before they happen