Role: Operation Manager

Key Roles & Responsibilities:

- Cross-Departmental Coordination
- Ensure seamless coordination between Sales, Designing, Production, Logistics, Procurement (Diamond & Metal), and Accounts departments.
- Conduct regular review meetings and manage inter-department workflows.
- Strategic Operations Management
- Plan, monitor, and optimize day-to-day operations to achieve company goals.
- Analyze operational data and KPIs to identify process gaps and implement improvements.
- Develop SOPs and implement best practices for smoother execution and accountability.
- Sales & Order Fulfillment
- Collaborate with the sales team to plan and execute customer orders on time.
- Ensure transparent communication of order requirements to design and production teams.
- Supervise post-order workflows including quality control, shipping, and documentation.
- Design & Production Interface
- Coordinate with the design team to finalize technical drawings, CADs, and customer approvals.
- Oversee production timelines, resolve delays,



and manage order priorities.
- Logistics & Dispatch
- Monitor shipping timelines and coordinate with logistics for both domestic and international deliveries.
- Ensure packaging, certifications, and insurance are handled correctly.
- Procurement & Inventory
- Work with procurement team to ensure timely sourcing of diamonds, metals, and other raw materials.
- Monitor inventory levels and consumption trends to avoid bottlenecks.
- Accounts & Cost Monitoring
- Liaise with the accounts team to track costing, billing, and client payments.
- Maintain operational budgets and minimize overhead by controlling wastage and rework.
- Team Leadership
- Manage and mentor department heads and team members across functions.
- Drive a culture of accountability, ownership, and continuous improvement.

Location: Katargam, Surat Job Timing: 9:00 am to 7:00 pm

📌 Operations Manager (Surat)
🏢 CDL Fineshine
📍 Surat