Operations Executive – JugnuClass

Company: JugnuClass

Role: Operations Executive

Employment Type: Full-time

About JugnuClass

JugnuClass is building an AI-native school platform that helps traditional schools become smarter, more technology-driven, and more student-focused.

Our platform brings together AI-powered learning, student diagnostics, personalized learning, doubt solving, career guidance, SEL, parent engagement, live & recorded classes, and school management tools.

We are looking for a highly organized and proactive Operations Executive who can help us execute and coordinate our growing school operations.

Role Overview

As an Operations Executive, you will be responsible for ensuring that day-to-day operations between JugnuClass, schools, sales representatives, teachers, parents, and internal teams run smoothly.

You will coordinate school onboarding, track sales activities, maintain operational data, follow up with schools, resolve issues, and ensure that every newly onboarded school receives a smooth implementation experience.

Key Responsibilities

- Coordinate the onboarding of new schools onto JugnuClass.
- Maintain and update school, student, teacher, and parent information.
- Coordinate with sales representatives regarding new leads, demos, trials, and school closures.
- Track the complete school onboarding process from initial confirmation to successful activation.
- Follow up with schools for pending information, documents, student data, payments, and onboarding requirements.
- Coordinate product demos, training sessions, meetings, and implementation activities.
- Ensure schools receive the required onboarding material, login credentials, training, and support.
- Maintain daily and weekly operational reports.




- Track sales representatives' activities, meetings, follow-ups, conversions, and pending tasks.
- Coordinate between the sales, product, customer support, academic, and management teams.
- Identify operational bottlenecks and ensure timely resolution.
- Handle basic communication with school principals, coordinators, teachers, and administrative staff.
- Maintain accurate records in CRM, spreadsheets, or internal systems.
- Monitor the status of active school pilots and ensure timely follow-ups before pilot completion.
- Collect feedback from schools and communicate important feedback to the relevant internal team.
- Help create and improve SOPs for school onboarding and operations.
- Support management in executing new operational initiatives and projects.
- Ensure that important tasks are completed on time and nothing gets missed.

Key Performance Indicators (KPIs) Your performance will primarily be measured through:
- Number of schools successfully onboarded
- Onboarding completion time
- Active school activation rate
- Pilot-to-paid conversion support
- Timely follow-up completion
- Accuracy of operational data
- Sales team task/lead tracking
- School issue resolution time
- School satisfaction and retention support
- Daily/weekly reporting accuracy

Required Skills
- Excellent communication and coordination skills
- Strong organizational and follow-up ability




- Good command of Google Sheets / Excel
- Comfortable working with CRM and online software tools
- Ability to manage multiple tasks simultaneously
- Problem-solving mindset
- Attention to detail
- Good written and verbal communication
- Ability to work with school authorities professionally
- Basic understanding of technology/SaaS products
- Comfortable working in a fast-paced startup environment

Preferred Qualifications
- Bachelor's degree in any discipline
- 1–3 years of experience in operations, education, EdTech, SaaS, customer success, sales coordination, or a similar role
- Experience working with schools, educational institutions, or technology companies will be an advantage

Who We're Looking For We are looking for someone who:
- Takes ownership instead of waiting for instructions
- Is highly organized and disciplined
- Follows up until a task is actually completed
- Can communicate confidently with school staff
- Is comfortable working with numbers, spreadsheets, and dashboards
- Can identify problems before they become bigger issues
- Learns current software and processes quickly
- Wants to grow with an early-stage startup

What You Will Get
- Opportunity to work closely with the founding team
- Direct exposure to building and scaling an EdTech company
- High ownership and responsibility
- Fast learning and career growth
- Opportunity to become part of the core operations team as JugnuClass scales across India

How to Apply Send your CV/Resume along with a short introduction explaining why you would be a good fit for the Operations Executive role at JugnuClass.

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: Hybrid remote in Noida, Uttar Pradesh 201301

📌 Operations Executive (Noida)
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📍 Noida