WE ARE HIRING | OPERATIONS EXECUTIVE

Smart Educator is expanding its team and looking for a motivated and student-focused Operations Executive to join our Pune office.

Position: Operations Executive

Location: Swargate, Pune

Experience: 0–2 Years

Qualification: Graduate in any discipline

Employment Type: Full-Time

Salary: ₹17,000 – ₹26,000 per month

Experienced candidates: Salary negotiable based on experience and profile

Additional Benefits: Performance-based incentives

About the Role

As an Operations Executive at Smart Educator, you will be responsible for maintaining strong relationships with enrolled students and ensuring they receive timely support throughout their learning journey.

You will work closely with students and internal teams to understand requirements, resolve concerns, maintain regular communication, and ensure a smooth overall student experience.

The role also involves identifying satisfied students and generating genuine references and referrals through effective relationship management and regular engagement.

What You Will Be Doing

- Communicating with enrolled students regularly and understanding their requirements.
- Providing timely support and coordinating with relevant internal teams.
- Following up with students regarding their concerns, requirements, and overall engagement.
- Maintaining accurate student information and follow-up records.
- Ensuring student queries are properly tracked and resolved within the required timeline.




- Building long-term relationships with students and creating a positive student experience.
- Identifying opportunities for genuine student referrals and references.
- Coordinating with the counselling and sales teams on student-generated references.
- Maintaining daily activity and follow-up reports.
- Working towards assigned student support and reference-generation targets.

What We’re Looking For

- Graduate in any discipline.
- 0–2 years of experience in Operations, Student Support, Customer Relationship, Telecalling, or EdTech.
- Strong verbal and written communication skills.
- Confidence in communicating with students over calls and messages.
- Good interpersonal and relationship-building skills.
- A proactive approach towards follow-ups and problem-solving.
- Positive attitude and willingness to learn.
- Ability to work in a target-oriented and fast-paced setting.
- Basic knowledge of MS Office and Google Sheets.

Freshers with strong communication skills are encouraged to apply.

Why Join Smart Educator?

At Smart Educator, you will get an opportunity to work in the growing EdTech and Online Education industry, interact with students, develop your communication and operations skills, and grow professionally within the organization.

Learn. Grow. Build Your Career. Make an Impact.

Location

Smart Educator - Swargate, Pune – 411037

How to Apply

Interested candidates can share their updated resume through:

Email: [email protected]

WhatsApp/Call: 98348 04330

Please mention “Application – Operations Executive” while applying.

📌 Operations Executive (Pune)
🏢 Smart Educator
📍 Pune