- Handle customer queries through calls, chats, and emails in a clear, skilled, and courteous manner.
- Understand customer concerns and provide appropriate solutions or guidance.
- Escalate complex or unresolved issues to the relevant team for further assistance.
- Ensure timely responses and follow up with customers until their concerns are resolved.
- Maintain accurate records of customer interactions, issues, and resolutions for tracking and reporting purposes.
About Company: Astrotalk is an online platform for astrology consultation. Users who want to talk to an astrologer may connect over a call or chat with them live and speak with them about anything. The subject could be anything from marriage or love life to career or health.
📌 Operations Executive- Customer Service in Noida, Noida
🏢 AstroTalk
📍 Noida
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