Role & responsibilities

1. Retail & F&B; Operations

- Coordinate and monitor day-to-day operations of retail stores and F&B; outlets across airport locations.
- Ensure smooth store operations and adherence to company SOPs and operational standards.
- Coordinate with Store Managers and location teams to resolve operational issues.
- Monitor store opening and closing activities, manpower availability, and operational readiness.
- Follow up on pending operational requirements and ensure timely closure.

2. Airport Business Coordination

- Coordinate with airport location teams regarding operational requirements and issues.
- Support the team in maintaining required operational documentation and records.
- Coordinate with internal departments and external stakeholders for smooth business operations.
- Assist in ensuring that airport-specific operational requirements and timelines are followed.

3. Sales & MIS Reporting

- Collect, consolidate, and maintain daily, weekly, and monthly sales reports from all locations.
- Prepare operational MIS and dashboards for management review.
- Track sales performance against targets and highlight variances.
- Monitor key operational metrics and share timely updates with management.

4. Inventory & Stock Coordination

- Coordinate with stores, warehouses, procurement, and logistics teams for stock availability and replenishment.
- Monitor stock requirements and follow up to avoid stock-outs.
- Track stock transfers, discrepancies, damages, and other inventory-related concerns.
- Support periodic stock counts and reconciliation activities.

5. Store Standards & Compliance

- Monitor compliance with company SOPs, operational processes, and reporting requirements.




- Coordinate with location teams to ensure proper store hygiene, cleanliness, visual merchandising, and overall presentation.
- Support operational audits and follow up on observations and corrective actions.
- Ensure timely submission of required reports and checklists from locations.

6. Manpower & Roster Coordination

- Coordinate with Store Managers regarding manpower requirements, vacancies, and replacements.
- Monitor employee attendance and manpower deployment from an operational perspective.
- Review shift rosters and ensure adequate staffing for smooth store operations.
- Coordinate with the HR team for recruitment and employee-related operational requirements.

7. Vendor & Internal Coordination

- Coordinate with vendors, suppliers, procurement, finance, HR, and other internal departments.
- Follow up on operational requirements, supplies, maintenance, and service-related issues.
- Maintain trackers for pending tasks and ensure timely closure.

8. Travel & Store Visits

- Visit airport locations and other business locations as and when required.
- Conduct operational checks and identify gaps in processes or store operations.
- Prepare visit reports and coordinate with concerned teams for corrective action.

Preferred candidate profile

- Bachelor's degree in Business Administration, Hospitality, Retail Management, or a related field.
- 2-5 years of experience in retail operations, F&B; operations, hospitality, airport operations, or multi-location business operations.
- Experience in managing or coordinating multiple retail or F&B; locations will be preferred.
- Experience with airport retail or airport F&B; operations will be an added advantage.

📌 Operations Executive (New Delhi)
🏢 Aurigans India
📍 New Delhi