Shift Timings: 6:30 PM – 4:30 AM IST (US Night Shift)
Working Days: Monday to Friday, with Saturday Availability
Work Model: 100% On-Site (Work from Office)
Perks Provided: Health Insurance + Paid Time Off + Night Shift Allowance + Monthly Recreational activities + On Time Salary
Language Requirement: Excellent Spoken & Written Business English
Core Responsibilities for This Role:
- Answering incoming calls for booking requests, schedule updates, or delays.
- Confirming trip details, pickup times, and special requirements with clients prior to dispatch.
- Handling client complaints or emergency updates during transit.
- Monitoring active trips in real time using GPS or fleet management software.
- Verifying driver clock-ins, trip start times, and completed drop-offs.
- Re-routing drivers during traffic jams, weather delays,
or vehicle breakdowns.
- Reviewing trip logs, miles driven, and completion receipts for accuracy.
- Ensuring compliance with safety regulations, driver rest breaks, and hours-of-service limits.
- Cross-checking completed trips against billing records before sending invoices to accounting.
- Entering trip data into your dispatch software or transportation management system (TMS).
- Assigning drivers and vehicles to upcoming routes based on availability and efficiency.
- Reporting vehicle maintenance issues flagged by drivers to the fleet manager.
- Worked on other duties as assigned by the supervisor.
Pay: ₹15,000.00 - ₹25,000.00 per month
Perks
- Flexible schedule
- Health insurance
- Paid time off
Work Location: In person
📌 Operations Dispatcher (Sahibzada Ajit Singh Nagar)
🏢 Home healthways solution india
📍 Sahibzada Ajit Singh Nagar
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