About Clara.aiClara.ai is a bootstrapped, end-to-end AI implementation partner for Indian enterprises. We are headquartered in Udaipur, with client operations across Mumbai, Delhi and Bangalore, and recognised under the Rajasthan Startup Policy.

We build and run AI calling agents, WhatsApp bots, internal dashboards and workflow automation for 20+ enterprise clients in real estate, healthcare, jewellery, publishing and e-commerce. We are a lean team, and everyone owns outcomes.

The RoleYou will run the machinery behind our delivery. That means keeping deployed AI agents performing, turning new client use cases into working demos fast, and making sure every engagement is correctly contracted, billed and tracked.

This is a hybrid role: half builder, half operator.

What You'll Do1. AI Calling Agent Management

- Own the day-to-day running of voice agents deployed for clients on Bolna and other platforms.
- Monitor call quality, transcripts, connect rates and conversion outcomes. Iterate scripts, prompts and call flows based on the data.
- Manage phone numbers, concurrency, platform credits and usage limits so no client agent goes down unexpectedly.
- Triage issues, escalate technical bugs to developers, and send clients weekly performance reports.

2. Demo Building
- Turn incoming client use cases into working demos within 24–72 hours using Claude, Zapier and Bolna AI.
- Build and maintain a reusable demo library organised by industry and use case.
- Support sales calls by walking prospects through demos, and document what each demo proves and where it stops.

3. Invoicing
- Raise invoices on time according to each contract's terms: retainers, milestones, or usage/credit-based billing.
- Ensure GST compliance and maintain a live billing and receivables tracker.
- Follow up on overdue payments.
- Reconcile platform costs (voice minutes, API credits, SaaS tools)



against client billing so margins stay visible.

4.

Client

Operations
- Maintain a single source of truth for every engagement: scope, status, owner, deadlines and blockers.
- Run client onboarding: kickoffs, access, credentials and vendor registration forms.
- Coordinate between clients and developers, send regular status updates, and flag scope creep and delivery risks early.

5. Contracts & Legal Documentation
- Maintain a central repository of MSAs, SOWs, NDAs, DPAs and vendor agreements for every client.
- Prepare first drafts from approved templates and track signatures, renewals and expiry dates.
- Ensure billing always matches contract terms.
- Coordinate with our CA and legal counsel on anything non-standard.

Who We're Looking ForMust-haves
- 1–3 years in operations, a founder's office, consulting or a startup. Strong freshers with proof of work are welcome.
- Hands-on with AI and no-code tools. You have built at least one real automation or AI workflow yourself.
- Working knowledge of GST invoicing (Zoho Books, Tally or similar).
- Obsessively organised: you close loops without being reminded.
- Proficiency in written and spoken English is mandatory.

Working

Hindi and comfort on client calls are also required.

Positive to have
- Experience with voice AI platforms such as Bolna, Vapi or Retell.
- Prompt engineering skills.
- Basic understanding of APIs and webhooks.
- Comfort reading and redlining contracts.
- Agency experience (digital, marketing, tech or AI services) is strongly preferred.

Not a fit ifYou want a purely admin role, or a purely technical one. This role needs both. How to ApplyEmail [email protected] with the subject "Ops & Solutions – [Your Name]".

Include your resume and one automation or AI workflow you have built (Loom, link or screenshots).

Applications without proof of work will not be reviewed.

📌 Operations Associate (Udaipur)
🏢 Qlink
📍 Udaipur