CWR RR – 70497251

1. Experience : 5+ Years

2. Location : Chennai / Bangalore / Pune

Tech Filter (sample format) is given below :



Skill/ Position title

Sub skills and details

Requirement

Level of hire

Location

Streamserve

Storyteller

5+ Years

SA

PAN India

JD:

- Providing business hours support to incidents, clarifications, service requests for OpenText Streamserve cloud-based setup including access provisioning per the Liberty access provisioning rules

- Supporting in prompt acknowledgement of inflow incidents, and timely resolution as per the SLAs defined

- As needed step up for providing client business the exemplary experience during needs-of-the-hour situations for elevated customer care





- Supporting a user based of about 50 users involved in Accounts Payable area under Source-to-Pay and dealing with OpenText documents, Vendor invoices, and Customer documents

- Working closely with the Cognizant lead for applications in reporting on the progress of incidents

- Work closely during any API deployments and involve in testing to ensure that deployments and APIs work as expected

- Need to be extremely self-driven and cooperative keeping Liberty end users and fellow Cognizant team-members foremost in priority giving a smooth experience

📌 OpenText Streamserve (India)
🏢 Cognizant
📍 India