: ONLINE ACCOUNT MANAGER

ABOUT THE ROLE

We are looking for a dynamic and data-driven Online Account Manager to manage and grow restaurant partnerships on our platform.

You will be responsible for acquiring new restaurant partners, maintaining strong relationships with existing partners, improving restaurant performance, and driving sales through data insights and promotional campaigns.

KEY RESPONSIBILITIES

Restaurant Acquisition & Onboarding

- Identify and acquire restaurant partners through prospecting, lead generation, and cold outreach.
- Negotiate commercial terms and manage the complete onboarding process.
- Guide partners through platform setup, including menu uploads, pricing, and images.

Account Management & Partner Engagement
- Build and maintain strong relationships with restaurant partners through calls, emails, and online meetings.
- Educate partners on platform features, promotions, and best practices.
- Act as the primary point of contact for partner queries and support.

Sales & Campaign Execution
- Promote partnership opportunities and advertising products to restaurant partners.
- Drive participation in discounts, promotions, and marketing campaigns.
- Achieve monthly sales and campaign participation targets.

Data Analysis & Performance Optimization
- Monitor key metrics such as order volume, acceptance rates, delivery performance, and customer ratings.
- Analyse restaurant performance using Excel and Google Sheets.
- Provide data-driven recommendations to improve sales and operational efficiency.





Market Expansion & Growth
- Identify high-potential restaurants and onboard them to strengthen the platform.
- Support partners with menu optimization, pricing, and promotional planning.
- Identify upselling opportunities for advertising and marketing solutions.

REPORTING & BUSINESS INSIGHTS
- Prepare regular sales, performance, and campaign reports.
- Use data insights to improve acquisition, partner engagement, and revenue growth.

REQUIREMENTS

Education

- Bachelor’s degree in Business, Finance, Economics, Data Analytics, or a related field.

Experience

- 1–4 years of experience in food delivery, restaurant partnerships, sales, account management, business, or data analytics.
- Experience with food delivery aggregators or food-tech companies is an advantage.

TECHNICAL SKILLS

- Advanced Excel / Google Sheets.
- Pivot tables and data analysis.
- Financial calculations and performance reporting.
- Power BI or Tableau is preferred.
- Familiarity with CRM and sales tracking systems.

SOFT SKILLS

- Strong analytical and problem-solving skills.
- Excellent communication and relationship-building skills.
- Strong negotiation and sales abilities.
- High attention to detail.
- Ability to work in a fast-paced environment.

PREFERRED BACKGROUND

- Food delivery aggregators.
- Restaurant chains.
- Food-tech startups.

WHY JOIN US

- Work in a rapid-growing food-tech industry.
- Collaborate with leading UAE restaurant brands.
- Opportunity for career growth.

📌 Online Account Manager (Sales) (Bengaluru)
🏢 EatEasy
📍 Bengaluru