Company Description BrightCHAMPS is a fast-growing global edtech company on a mission to bridge the gap between traditional education and the real-world skills children need to succeed. The platform offers expert-designed, live courses in Coding, Financial Literacy, Math, Robotics, AI, Communication, and more to help shape the next generation of leaders.

Founded by educator and entrepreneur Ravi Bhushan, BrightCHAMPS now operates in over 30 countries and delivers more than 200,000 live classes every month. Backed by $63M in funding and a $650M valuation, the company has received multiple “Startup of the Year” recognitions and is trusted by parents, educators, and learners worldwide. BrightCHAMPS fosters a collaborative, impact-focused culture and aims to become the world’s most trusted education platform, making transformative learning accessible to every child.

Role Description The Operations Associate will support day-to-day operational activities that ensure smooth delivery of BrightCHAMPS programs and services.

Responsibilities include coordinating class schedules, managing operational data and reports, resolving issues raised by internal teams and customers, and assisting in process optimization to improve efficiency. The role involves close collaboration with cross-functional teams such as teaching, customer support,



and product to maintain high service standards. This is a full-time, on-site role based in Bengaluru, requiring consistent presence at the office to manage operations and support stakeholders in real time.

Qualifications

- Candidates should possess strong Operations skills, including process coordination, workflow management, and attention to detail.
- Candidates should possess solid Analytical Skills for data tracking, reporting, and identifying trends or process improvements.
- Candidates should possess effective Communication and Interpersonal Skills to collaborate with teams and interact with diverse stakeholders.
- Candidates should possess Customer Service skills to handle queries, resolve issues, and maintain a positive learner and parent experience.
- Relevant experience in operations or administration, preferably in edtech or services-based organizations.
- Ability to work in a fast-paced workplace, manage multiple priorities, and meet deadlines.
- Proficiency with spreadsheets and basic business tools; familiarity with CRM or operations management software is an advantage.
- Bachelor’s degree in Business, Operations Management, or a related field, or equivalent practical experience.

📌 Onboarding Operations Associate (Bengaluru)
🏢 BrightChamps
📍 Bengaluru