Job Responsibilities : Collect laptops, desktops, printers, and other IT equipment from customers. Receive and record the equipment properly at the office. Coordinate with the hardware technicians for inspection, servicing, repair, and preparation of the equipment.
Ensure the equipment is ready for delivery as per the customer's requirements. Pack and safely transport laptops and other IT devices to customer locations. Deliver and hand over the equipment to customers and obtain necessary acknowledgement/signature.
Coordinate with customers regarding pickup and delivery schedules. Maintain proper records of equipment collected, serviced, delivered, and returned. Assist technicians and the office team with day-to-day IT equipment movement and related activities.
Handle IT equipment carefully and ensure that there is no damage during transportation. Perform other general office support activities as required.