We are looking for an Office Admin / Telecalling Executive to manage incoming enquiries, online leads and sales follow-ups.
Candidate Requirements
1–3 years of experience in telecalling, office administration, inside sales or lead management
Good communication skills
Proficiency in MS Excel and MS Word
Good knowledge of maintaining customer and lead databases
Ability to make calls and regularly follow up with customers
Good data entry and reporting skills
Should be organised and able to manage multiple leads
Knowledge of basic accounts, billing and invoicing will be an advantage
Experience in water treatment, RO, water softener, plumbing, building materials or similar industries preferred
Gujarati, Hindi and English communication preferred
Job Responsibilities
Handle incoming calls and online enquiries
Record and distribute recent leads to the sales team
Make customer follow-up calls
Maintain lead and customer data in Excel
Track pending enquiries and follow-ups
Prepare basic reports and quotations
Coordinate between customers and sales executives
Ensure that every enquiry is properly followed up
Keywords: Telecaller | Office Admin | Back Office | Lead Management | Inside Sales | Customer Follow-up | MS Excel | MS Word | Data Management | Water Treatment