- Handle invite letters and visa stamping applications.
- Review and work on daily assigned cases.
- Advise applicants regarding the end-to-end visa process.
- Coordinate with vendors and applicants to advance visa applications and address immigration-related requirements.
- Provide timely updates to trackers and PMG tool at each stage of the process.
- Adhere to documented procedures for case review, email communication, and case handling.
- Follow established procedures and maintain consistency with company policies and global standards.
- Adhere to specified SLAs and real time closure of task and emails.
- Work collaboratively with team members to drive continuous process and system improvements.
- Actively participate in innovation meetings and contribute ideas for process enhancement.