Overview:

TekWissen is a global workforce management provider throughout India and many other countries in the world. The below job opportunity is to one of our clients who is a part of a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, IT modernization and managed services.

This client enables us to move confidently into the digital future. This client committed to Long Term success and combine global reach with local client attention to serve them in over 50 Countries.

Position: Mobile Device Advisor

Location: Bangalore / Chennai / Noida / Gurgaon / Pune

Work Type: Hybrid

Job Type: Full Time

- Experience 8-15 years of experience in Endpoint Management and Mobile Device Management services.

Role Overview:

- This role focuses on solid hands-on delivery and advanced operational support for Mobile Device Management (MDM) and Endpoint Management services. The role supports enterprise implementations, transitions, and steady-state operations, while contributing to solution improvements and mentoring junior staff.

Key Responsibilities: MDM / UEM Engineering Operations

- Design, implement, and support enterprise MDM/UEM platforms including Microsoft Intune and VMware Workspace ONE.
- Manage large-scale device estates across iOS, Android, Windows, and macOS platforms.
- Provide expert support for MEM,



MAM, MCM, compliance policies, and conditional access.
- Support MDM migrations and onboarding activities under defined architectures.
- Act as L3 escalation for complex device and policy-related issues.
- Implement security baselines and compliance policies as defined.

Transition, Consulting Delivery

- Support service transitions and customer onboarding activities.
- Provide technical inputs for assessments, proposals, and solution documentation.
- Execute endpoint and MDM implementations aligned to defined standards.

Operations Service Excellence

- Ensure SLA adherence, service reporting, and operational governance.
- Support 24x7 MDM operations and critical incident management.
- Drive continuous improvement through automation, reporting, and preventive actions.

People Stakeholder Management

- Mentor L1/L2 engineers and support knowledge sharing.
- Collaborate with cross-functional teams and vendors.
- Maintain high standards of documentation and customer communication.

TekWissen Group is an equal opportunity employer supporting workforce diversity Disclaimer: This job posting and location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Mobile Device Advisor (Chennai)
🏢 TEKWISSEN
📍 Chennai