We are seeking Microsoft 365 Support Resources to support Distribution List migrations and Shared Mailbox migrations, along with BAU operations including user requests and incidents.
The resources will act as primary on-call support during assigned coverage windows and collaborate closely with client associates during onboarding and transition.
Must-Have Skills & Experience:
Microsoft Exchange / Exchange Online Administration
Microsoft 365 Administration
SharePoint
Hands-on Microsoft 365 operations support
Microsoft 365 migration activities
End-user request and incident support
Migration support experience
Client-facing BAU support in a fast-paced environment
Ability to work independently and quickly adapt to a client workplace
Key Responsibilities
Support execution of Distribution List migrations.
Support Shared Mailbox migrations.
Provide BAU support for service requests and incidents.
Serve as primary on-call support during assigned working hours.
Collaborate with client associates during transition and onboarding.
Troubleshoot and resolve Microsoft 365 / Exchange Online issues.
Support SharePoint collaboration and content activities as required.
Required Certifications / Knowledge
Microsoft 365 Fundamentals – MS-900
Troubleshooting Microsoft Exchange Online – MS-220
Microsoft 365 Administrator – MS-102
Coverage / Schedule
Coverage window: 8:00 AM EST – 8:00 PM EST
Two resources will coordinate through overlapping or staggered shifts.
Each resource will serve as the primary on-call contact during their assigned working hours.
Screening Priority
Exchange / Exchange Online
Microsoft 365 Administration
SharePoint
Migration Support
Client-facing BAU Support
Pay: Up to ₹2,500,000.00 per year
Work Location: In person
📌 Microsoft 365 Migration Support Resources (Bengaluru)
🏢 Clock Edge Technologies Pvt Lt
📍 Bengaluru
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