Role Description

Job Summary

We are seeking a skilled Microsoft 365 & Exchange Online Administrator to support day-to-day operations and administration of Microsoft cloud technologies. The ideal candidate will have hands-on experience with Microsoft 365, Exchange Online, Intune, SharePoint Online, and Entra ID, supporting user management, access administration, incident resolution, and operational activities across the Microsoft ecosystem.

Key Responsibilities

- Administer and support Microsoft 365 services with a primary focus on Exchange Online.
- Manage user onboarding, offboarding, access requests, and license assignments.
- Support administration and troubleshooting activities in Entra ID, including user and group management.
- Perform administration and support tasks for SharePoint Online environments.
- Manage endpoint and device administration activities using Intune.
- Investigate and resolve user access, collaboration, messaging, and device management issues.
- Fulfill operational service requests and support incident resolution activities.
- Execute approved configuration changes and policy updates.
- Perform routine monitoring, maintenance, and operational support activities.
- Maintain operational documentation and update knowledge articles as required.
- Participate in change implementation,



testing, and validation activities.
- Follow established ITSM processes, operational procedures, and documentation standards.
- Collaborate with customer stakeholders and internal teams to ensure smooth platform operations.

Required Skills

Proficient

- Microsoft 365
- Exchange Online

Intermediate

- Intune
- SharePoint Online
- Entra ID

Key Competencies

- Strong troubleshooting and problem-solving skills
- Good verbal and written communication
- Customer Service Orientation
- Attention to detail
- Ability to work effectively in a team environment
- Process adherence and documentation discipline

Preferred Certifications

- Microsoft 365 Certified: Administrator Associate
- Microsoft Certified: Azure Administrator Associate

Why Join UST At UST, you will be part of a global technology organization focused on innovation, digital transformation, and delivering impactful technology solutions for leading enterprises. UST offers opportunities to work on up-to-date cloud technologies, collaborate with global teams, and continuously enhance your skills through learning and career growth initiatives.

Skills

Microsoft 365, Exchange Online, Entra ID, SharePoint Online

📌 Microsoft 365 & Exchange Online Administrator (Chennai)
🏢 UST
📍 Chennai